ldr/LDRDocs
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

Initial rebuild

Browse Source
This commit is contained in:
Jason Thistlethwaite
2024-01-30 20:45:30 -05:00
parent bdfb8a7e85
commit 11ea03ab2e
198 changed files with 3597 additions and 0 deletions
Download Patch File Download Diff File Expand all files Collapse all files
Definitions/SLA.md
+4
View File
@@ -0,0 +1,4 @@
# Service Level Agreement (SLA)
An SLA outlines what is included for a particular kind of work we do for a customer by definining timeframes, pricing, etc.
Our default SLA for customers consists of what is currently advertised on our website and marketing materials at the time we started doing business with the customer.