diff --git a/Definitions/Toil.md b/Definitions/Toil.md new file mode 100644 index 0000000..52b3335 --- /dev/null +++ b/Definitions/Toil.md @@ -0,0 +1,14 @@ +--- +aliases: + - hamsterwheel work +author: Jason Thistlethwaite +--- + +Toil is a form of hamsterwheel work which is repetitive, manual, could be automated, and produces no enduring value. The original reference comes from [[SRE|site reliability engineering]], a practice developed at Google. + +## Examples of toil + +- A water cooler leaks, so somebody has to avoid the puddle or clean it up every day. +- Double checking every single piece of work that is completed instead of more effective ways to prevent mistakes. +- Throwing trash on the floor instead of into a trash can. +