diff --git a/Processes/3-Day.md b/Processes/3-Day.md
index 5797372..e715e1e 100644
--- a/Processes/3-Day.md
+++ b/Processes/3-Day.md
@@ -51,12 +51,6 @@ Here's what to do:
 2. Mark the item whatever condition you would choose based on those factors.
 3. In the item condition comments include a note that says "Defect needs testing"
 
-### Serial number on the item doesn't match the box or there isn't one on the box.
-1. Record the serial number that is on the actual item.
-2. Mention in the comment that it doesn't match what's on the box.
-3. Take a picture showing both.
-4. Mark the item "Customer Service Needed" with "wrong item" as the reason.
-
 ## UNEXPECTED ITEMS: Item in front of me is not what the order says it should be, or I can't tell if it's the same thing.
 
 If there is a UPC, ASIN, model number, or other identifying information you can try searching Amazon.com or Google to get a better idea what the item is.