From 608d8f9ff873ee93e598de966a8c776e9b1dce79 Mon Sep 17 00:00:00 2001 From: Jason Thistlethwaite Date: Thu, 8 Feb 2024 09:05:59 -0500 Subject: [PATCH] Clarify serial number issue for 3-day --- Processes/3-Day.md | 6 ------ 1 file changed, 6 deletions(-) diff --git a/Processes/3-Day.md b/Processes/3-Day.md index 5797372..e715e1e 100644 --- a/Processes/3-Day.md +++ b/Processes/3-Day.md @@ -51,12 +51,6 @@ Here's what to do: 2. Mark the item whatever condition you would choose based on those factors. 3. In the item condition comments include a note that says "Defect needs testing" -### Serial number on the item doesn't match the box or there isn't one on the box. -1. Record the serial number that is on the actual item. -2. Mention in the comment that it doesn't match what's on the box. -3. Take a picture showing both. -4. Mark the item "Customer Service Needed" with "wrong item" as the reason. - ## UNEXPECTED ITEMS: Item in front of me is not what the order says it should be, or I can't tell if it's the same thing. If there is a UPC, ASIN, model number, or other identifying information you can try searching Amazon.com or Google to get a better idea what the item is.