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author: "Jason Thistlethwaite"
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This article covers practices for scheduling shifts of hourly workers, particularly in relation to [[Foundations and Governance/General Policies/Attendance]].

Here's what to do:

1. Total up the number of hours each employee was scheduled to work over the past 30 days.
2. Total up the number of hours they actually worked over the same period.
3. Divide the 2nd number by the 1st number to calculate their Attendance Rate.

Once you've calculated the Attendance Rate for each employee, place the employees with the best Attendance Rate on the schedule first, and do as much as possible to accomodate their preferences.

If there any employees who have an attendance rate below 90%, here is what to do:

If they are normally a full-time employee scheduled for 40 hours, multiply their attendance rate by 40 to calculate their Schedule Cap. For example, if an employee's attendance rate is 75%, you'd multiply 40 by .75, and 30 would be their Schedule Cap. Once you've calculated each person's schedule cap, place them on the schedule but don't schedule more hours than their Schedule Cap.

If the employee has perfect attendance for more than a week, you can increase the Schedule Cap by 25% of the difference each week until it returns to normal.

For example, an employee with a Schedule Cap of 75% or 30 hours:

Week 1: 30 hours and perfect attendance.
Week 2: 32.5 hours
Week 3: 35 hours
Week 4: 37.5 hours
Week 5: 40 hours