Organized

bin/checkin_truth.md

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+reliable "change sku" API endpoint that corrects the SKU assigned to one or more individual_product entries owned by the same user.
+
+## What usually causes the problem:
+
+**Not confident to choose/verify SKU**: While receiving and checking in packages from someone like Moses, there we receive one or more items we can't confidently match to one of his products. Then, either:
+
+a) We choose an "AUTO-" sku or "add unexpected item", and type a description of what we have.
+b) We make a guess or a mistake, and and it turns out to be incorrect.
+
+On the employee-facing side of the portal, we have a tool for fixing this from the [[Refurbishment Panel]] and also [[Item Manager]]. Customers like Moses who want to correct the SKU chosen for an item seem to lack an intended, easy-to-use way to accomplish that.
+
+## Benefits and Tradeoffss about AUTO SKUs and our receiving procedures
+
+### Our intention should be maximal truth within a predictable timespan and price, pertaining to  all handling of inventory. That includes confirming and documenting we received somethinmg addressed to the customer, even if it wasn't expected by anyone.
+
+AUTO skus are usually left in a "non-final condition" like [[Customer Service Needed]] until somebody does something about it. In practice, we have a persistent rumor that setting "CSN" notifies customers, most customers decide they don't want the items, and Danny is the person who deals with that.

bin/cli-sync.sh

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+#!/bin/bash
+
+cd /home/jason/projects/redmine/
+
+BURL="https://rm.ldrprep.com/"
+TCACHE="./cache/redmine_tickets"
+
+./redmine_contacts.py --base-url $BURL --project customer-service --cache ./cache/redmine_contacts/ fetch
+
+./redmine_tickets.py   --base-url $BURL   --project customer-service   --cache-dir "$TCACHE"   sync \
+  --remote-status-id '*' --remote-updated-since 48h --run-log --run-log-keep 20
+
+./redmine_tickets.py   --base-url $BURL   --project quality-tracker   --cache-dir "$TCACHE"   sync \
+  --remote-status-id '*' --remote-updated-since 48h --run-log --run-log-keep 20
+
+ ./redmine_tickets.py   --base-url $BURL   --project meetings   --cache-dir "$TCACHE" sync \
+  --remote-status-id '*' --remote-updated-since 48h --run-log --run-log-keep 20

bin/qaa

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+#!/usr/bin/env bash
+# Short alias example (qaa) → same as rtl (prod CS). Rename/copy for more namespaces later.
+set -euo pipefail
+ROOT="$(cd "$(dirname "$0")/.." && pwd)"
+exec "$ROOT/bin/rtl" "$@"

bin/rtd

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+#!/usr/bin/env bash
+# Muscle-memory wrapper: LAN/dev customer-service cache + base URL.
+# Usage: rtd note --issue-id 39305 --body 'test' --apply
+set -euo pipefail
+ROOT="$(cd "$(dirname "$0")/.." && pwd)"
+exec "$ROOT/redmine_tickets.py" --config "$ROOT/configs/dev.json" "$@"

bin/rtl

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+#!/usr/bin/env bash
+# Muscle-memory wrapper: prod customer-service cache + base URL.
+# Usage: rtl search --where 'assigned_to IS NULL' --max-tickets 10
+set -euo pipefail
+ROOT="$(cd "$(dirname "$0")/.." && pwd)"
+# rtl is the production Redmine wrapper. Keep an explicitly supplied mode, but
+# never silently default its NMI briefs to the dev profile.
+export NMI_MODE="${NMI_MODE:-production}"
+exec "$ROOT/redmine_tickets.py" --config "$ROOT/configs/live.json" "$@"