Organized

bin/rtl

@@ -0,0 +1,9 @@
+#!/usr/bin/env bash
+# Muscle-memory wrapper: prod customer-service cache + base URL.
+# Usage: rtl search --where 'assigned_to IS NULL' --max-tickets 10
+set -euo pipefail
+ROOT="$(cd "$(dirname "$0")/.." && pwd)"
+# rtl is the production Redmine wrapper. Keep an explicitly supplied mode, but
+# never silently default its NMI briefs to the dev profile.
+export NMI_MODE="${NMI_MODE:-production}"
+exec "$ROOT/redmine_tickets.py" --config "$ROOT/configs/live.json" "$@"