Organized

cron-scripts/sync-dev-customer-service.sh

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+#!/usr/bin/env bash
+# Dev/LAN CS ticket sync → cache-dev, then rematerialize queues.
+set -euo pipefail
+cd /home/jason/projects/redmine
+export REDMINE_API_KEY="${REDMINE_API_KEY:?REDMINE_API_KEY required}"
+CACHE=/home/jason/projects/redmine/cache-dev/redmine_tickets
+./redmine_tickets.py \
+  --base-url http://192.168.50.170 \
+  --project customer-service \
+  --cache-dir "$CACHE" \
+  sync \
+  --remote-status-id '*' \
+  --remote-updated-since 6h \
+  --run-log \
+  --run-log-keep 20 \
+  --quiet
+
+./redmine_tickets.py \
+  --base-url http://192.168.50.170 \
+  --project customer-service \
+  --cache-dir "$CACHE" \
+  materialize-queues \
+  --config queues.example.json \
+  >/dev/null

cron-scripts/sync-live-contacts.sh

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+#!/usr/bin/env bash
+# Optional slower contacts mirror refresh (prod cache). Run less often than ticket sync.
+set -euo pipefail
+cd /home/jason/projects/redmine
+#export REDMINE_API_KEY="${REDMINE_API_KEY:?REDMINE_API_KEY required}"
+./bin/rtl contacts-sync --quiet

cron-scripts/sync-live-customer-service.sh

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+#!/usr/bin/env bash
+# Prod CS ticket sync → durable cache, then rematerialize local queues.
+# Window: 6h after warm cache (bump to 30d only for catch-up).
+set -euo pipefail
+cd /home/jason/projects/redmine
+#CACHE=/home/jason/projects/redmine/cache/redmine_tickets
+./bin/rtl \
+  sync \
+  --remote-status-id '*' \
+  --remote-updated-since 1d \
+  --run-log \
+  --run-log-keep 20 \
+  --quiet
+
+# Refresh symlink queues for external agents/scripts (local-only).
+./bin/rtl \
+  materialize-queues \
+#  --config queues.example.json \
+  >/dev/null