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Jason Thistlethwaite
2026-10-17 20:50:35 -04:00
parent bd26c8894f
commit 9ee9eb3ec6
130 changed files with 24172 additions and 140 deletions
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docs/visual/helpdesk-ticket-rendering.md
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![[message (1).eml]]## Helpdesk ticket rendering notes
**Ticket 41753** is used here as an example.
![rendered helpdesk ticket 41753 with circled areas for annotation](./rendered-helpdesk-ticket-41753.png)
## Ticket https://rm.ldrprep.com/issues/43025
The resulting subject is just "Let's", and it seems like this is caused by UTF-8 characters. The actual email text is as follows:
```text
Subject: =?UTF-8?B?TGV04oCZcw==?= update your password
```
docs/visual/original-helpdesk-ticket-41753.eml
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Delivered-To: contact@ldrprep.com
Received: by 2002:a05:6918:5408:b0:476:29de:ede8 with SMTP id s8csp5332841ysl;
Mon, 6 Jul 2026 09:49:14 -0700 (PDT)
X-Received: by 2002:a05:622a:4015:b0:51b:feee:b08f with SMTP id d75a77b69052e-51c73f516b5mr19056341cf.1.1783356554502;
Mon, 06 Jul 2026 09:49:14 -0700 (PDT)
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Return-Path: <0100019f38557b1a-ce103552-25f4-4d40-a76a-d8f8cf98fa1b-000000@amazonses.com>
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by mx.google.com with ESMTPS id d75a77b69052e-51c41b26f47si99447201cf.88.2026.07.06.09.49.14
for <contact@ldrprep.com>
(version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
Mon, 06 Jul 2026 09:49:14 -0700 (PDT)
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Date: Mon, 6 Jul 2026 16:49:14 +0000
From: Fulfillment by Amazon Operations <fba-noreply@amazon.com>
Reply-To: Fulfillment by Amazon Operations <fba-noreply@amazon.com>
To: contact@ldrprep.com
Message-ID: <0100019f38557b1a-ce103552-25f4-4d40-a76a-d8f8cf98fa1b-000000@email.amazonses.com>
Subject: Automated unfulfillable FBA inventory removal notification
MIME-Version: 1.0
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<!-- Title - Optional content - The title tag shows in email notifications =
on mobile devices -->
<title>
</title>=20
</head>
<!-- Email Body -->
<body style=3D"body">
<center class=3D"wrapper" style=3D"width:100%;table-layout:fixed;background=
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x 0; padding-left:40px">
<img align=3D"center" alt=3D"" src=3D"https://m.media-amazon.com/=
images/G/01/SPACE/logo-selling_coach.png" width=3D"200" style=3D"max-width:=
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=09<td valign=3D"top">
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ht:0;margin-left:0;padding-top:0;padding-bottom:0;padding-right:0;padding-l=
eft:0;line-height:185%;">
=09Hello peleya,<br><br>The following automated unfulfillable FBA removal o=
rders have been created based on your automated settings.
=09<br>
=09=09<table>
=09=09=09=09<tbody><tr>
=09=09<td style=3D"text-align:left">Removal order ID kFAkH567aC</td>
=09=09</tr>
=09=09=09</tbody></table>
=09<br>
=09You can view the removals on <a href=3D"https://sellercentral.amazon.com=
/nms/sellermobile/redirect/3dde1230-92a2-374e-bda6-f268b74e11a3?nt=3DPRODUC=
T_REMOVAL_ORDER_CREATED_AUTO&amp;sk=3DJXuLdbiY_zOmIxz0DWMUglEOnStr_axYYt2V8=
M2pcfUvK_eGXXajeG-bzHxL6vSHE9LAQhUA6k95HvXgik59KQ&amp;n=3D1&amp;u=3DaHR0cHM=
6Ly9zZWxsZXJjZW50cmFsLmFtYXpvbi5jb20vZ3Avb3JkZXJzLXYyL2xpc3QvLi4vLi4vLi4vcm=
Vwb3J0Y2VudHJhbC9SRU1PVkFMX09SREVSX0RFVEFJTC8w">Removal Order Details</a> i=
n your seller account by using the Search tool.<br><br>The next removal ord=
er will be created as scheduled on July 20, 2026 in accordance with your se=
ttings if you have unfulfillable inventory at that time.<br><br>To make cha=
nges to the shipping address, frequency of your automated unfulfillable rem=
ovals, or other settings, go to <a href=3D"https://sellercentral.amazon.com=
/nms/sellermobile/redirect/f612c1d5-63e4-3fd4-ae67-e8598384b896?nt=3DPRODUC=
T_REMOVAL_ORDER_CREATED_AUTO&amp;sk=3DZBwUT-MEmjUHrMUqzMkgwTqOj8GU5wicW-4_3=
wvmNJfjKjY2SD2A7pmHFY6AEaQ-dCj5KzjuyUtTYzaZkr1S9Q&amp;n=3D1&amp;u=3DaHR0cHM=
6Ly9zZWxsZXJjZW50cmFsLmFtYXpvbi5jb20vZ3Avb3JkZXJzLXYyL2xpc3QvLi4vLi4vLi4vZm=
JhL3NldHRpbmdzL2luZGV4Lmh0bWwvcmVmPXh4X2ZiYXNldHRpbmdzX2RuYXZfeHgjLw">Autom=
ated unfulfillable removal settings</a> in your seller account.
=09<br><br>
=09Thank you. <br><br>
The Fulfillment by Amazon team <br><br>
Please note: This email was sent from a notification-only address that cann=
ot accept incoming email. Please do not reply to this email.
</div>
</td>
=09=09=09=09=09</tr>
=09=09=09=09=09</tbody>
=09=09=09=09</table>
=09=09=09=09</td>
=09=09=09</tr>
=09=09=09</tbody>
=09=09</table>
=09</td>
</tr>
</tbody></table>
<!-- Footer -->
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=09=09=09=09=09
=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" clas=
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=09=09=09=09=09=09=09=09=09=09=09<center style=3D"margin-top: 20px;">
=09<a style=3D"padding: 7px 24px; text-decoration: =
none; background: #fff; border: 1px solid #EC937C; border-radius: 5px; colo=
r: #7F1809; font-family: 'Amazon Ember'; font-size: 13px; font-weight: 600;=
display: inline-block; margin-bottom: 10px" href=3D"https://sellercentral.a=
mazon.com/notifications/feedback?deliveryId=3D387030323632580&amp;communica=
tionName=3DPRODUCT_REMOVAL_ORDER_CREATED_AUTO&amp;deliveryChannel=3DEMAIL">
<img src=3D"https://m.media-amazon.com/images/G/01/spac=
e/icon.png" style=3D"margin-right: 10px;vertical-align: middle;" width=3D"2=
0" height=3D"20">Report an issue with this email
</a>
</center><p style=3D"text-align:center !important;m=
argin-top:10px;margin-bottom:10px;margin-right:10px;margin-left:15px;paddin=
g-top:0;padding-bottom:0;padding-right:0;padding-left:0;color:#ffffff;font-=
family:'Amazon Ember';font-size:13px;line-height:150%;">If you have any que=
stions visit: <a href=3D"https://sellercentral.amazon.com/nms/sellermobile/=
redirect/4e2a53a7-bed2-3e52-a967-b56eaa782802?nt=3DPRODUCT_REMOVAL_ORDER_CR=
EATED_AUTO&amp;sk=3DNIjLb1NYcbLiLnOYE5cew8DSC1z0NHVj5wxU-_YkUXvhCAnENnYDu5_=
S0ejHUU0Lah0T--j33o_cMnp5yXQoFw&amp;n=3D1&amp;u=3DaHR0cHM6Ly9zZWxsZXJjZW50c=
mFsLmFtYXpvbi5jb20" metric=3D"help" style=3D"text-decoration: none; color: =
#ffffff;">Seller Central</a><br><br>
=09=09=09=09=09=09=09=09=09=09=09 To change your email preferences visit=
: <a href=3D"https://sellercentral.amazon.com/notifications/preferences/ref=
=3Did_notifpref_dnav_xx_" metric=3D"optout" style=3D"text-decoration: none;=
color: #ffffff;">Notification Preferences</a><br><br>
=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09=09Copyright 2026 Amazo=
n, Inc, or its affiliates. All rights reserved.<br>=20
=09=09=09=09=09=09=09=09=09=09=09=09Amazon.com, 410 Terry Avenue North, Sea=
ttle, WA 98109-5210<br></p><table align=3D"left" border=3D"0" cellpadding=
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=09=09=09=09=09=09=09=09=09=09=09<tbody>
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=20
=20
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=09=09=09=09=09<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" clas=
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Y3L78KAvv8dglf5D-YNaNNqF2EVAWuYpaBKA65EbkSubw2VKlbXpxJHAPRK_wmJO25bt-jBw&am=
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t;font-weight: 400 !important;">SPC-USAmazon-387030323632580</p>
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------=_Part_196911_132258034.1783356554001--
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