Initial Redmine tooling and local plugin forks

2026-04-24 22:01:18 +00:00
commit 9f682af0eb
683 changed files with 56878 additions and 0 deletions
@@ -0,0 +1,81 @@
+class PublicTicketsController < ApplicationController
+  unloadable
+  layout 'public_tickets'
+
+  skip_before_filter :check_if_login_required
+  before_filter :find_ticket, :authorize_ticket
+
+  helper :issues
+  helper :attachments
+  helper :journals
+  helper :custom_fields
+
+  def show
+    @previous_tickets = @ticket.customer.tickets.where(:is_private => false).includes([:status, :helpdesk_ticket]).order_by_status
+
+    @total_spent_hours = @previous_tickets.map.sum(&:total_spent_hours)
+
+    @journals = @issue.journals.includes(:user).
+      includes(:details).
+      order("#{Journal.table_name}.created_on ASC").
+      where(:private_notes => false).
+      where("EXISTS (SELECT * FROM #{JournalMessage.table_name} WHERE #{JournalMessage.table_name}.journal_id = #{Journal.table_name}.id)")
+    @journals = @journals.each_with_index {|j,i| j.indice = i+1}.to_a
+    @journals.reverse! if User.current.wants_comments_in_reverse_order?
+    @journal = @issue.journals.new
+
+    @allowed_statuses = @issue.new_statuses_allowed_to(User.current)
+    @edit_allowed = User.current.allowed_to?(:edit_issues, @project)
+    @priorities = IssuePriority.active
+    @time_entry = TimeEntry.new(:issue => @issue, :project => @issue.project)
+    prepend_view_path "app/views/issues"
+
+  end
+
+  def add_comment
+    @journal = @issue.journals.new(params[:journal])
+    @issue.status_id = HelpdeskSettings["helpdesk_reopen_status",  @issue.project_id] unless HelpdeskSettings["helpdesk_reopen_status",  @issue.project_id].blank?
+    @journal.user = User.current
+    @journal.journal_message = JournalMessage.new(:from_address => @ticket.customer_email,
+                                                  :contact => @ticket.customer,
+                                                  :journal => @journal,
+                                                  :is_incoming => true,
+                                                  :message_date => Time.now)
+    if @issue.save
+      flash[:notice] = l(:notice_successful_create)
+      @journal.save
+    end
+    redirect_back_or_default(public_ticket_path(@ticket, @ticket.token))
+  end
+
+  def render_404(options={})
+    @message = l(:notice_file_not_found)
+    respond_to do |format|
+      format.html {
+        render :template => 'common/error', :status => 404
+      }
+      format.any { head 404 }
+    end
+    return false
+  end
+
+
+  private
+
+  def find_ticket
+    @ticket = HelpdeskTicket.find(params[:id])
+    @issue = @ticket.issue
+    @project = @issue.project
+  rescue ActiveRecord::RecordNotFound
+    render_404
+  end
+
+  def authorize_ticket(action = params[:action])
+    allow = true
+    allow &&= RedmineHelpdesk.public_comments? if (action.to_s == "add_comment")
+    allow &&= (@ticket.token == params[:hash]) && RedmineHelpdesk.public_tickets?
+    allow &&= !@issue.is_private
+    render_404 unless allow
+  end
+
+end