Initial Redmine tooling and local plugin forks

plugins/redmine_contacts_helpdesk/app/helpers/helpdesk_mailer_helper.rb

@@ -0,0 +1,13 @@
+# encoding: utf-8
+# include RedCloth
+
+module HelpdeskMailerHelper
+  def textile(text)
+    Redmine::WikiFormatting.to_html(Setting.text_formatting, text)
+  end
+
+  def message_sender(email)
+    sender = email.reply_to.try(:first) || email.from_addrs.try(:first)
+    sender.to_s.strip
+  end
+end