Initial Redmine tooling and local plugin forks

This commit is contained in:
Jason Thistlethwaite
2026-04-24 22:01:18 +00:00
commit 9f682af0eb
683 changed files with 56878 additions and 0 deletions
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# encoding: utf-8
# German strings go here for Rails i18n
de:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Vorlage für automatische E-Mail Antwort
text_helpdesk_answer_macros: Verfügbare Macros %{macro}
label_is_send_mail: Kommentar als E-Mail senden
label_send_auto_answer: Automatische Anwort senden
label_received_from: Erhalten von
label_sent_to: Gesendet an
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Kontakt antworten
permission_edit_helpdesk_settings: Kepldesk Einstellungen anpassen
label_not_create_contacts: Kontakte Whiteliste
field_created_contact_tags: Nach der Anlage Tags hinzufügen
label_helpdesk_save_as_attachment: E-Mails als Anhang anfügen
#1.0.2
label_helpdesk_assign_author: E-Mailabsender als Ticket Ersteller
#1.0.3
label_helpdesk_answered_status: Bearbeitungsstatus der Tickets (beantwortet/offen)
label_helpdesk_reopen_status: Ticket Status erneut öffnen
label_helpdesk_tracker: Ticket- Tracker/Typ
label_helpdesk_assigned_to: Ticket zuweisen an
label_helpdesk_lifetime: Ticket Lebensdauer
label_helpdesk_server_settings: E-Mail Server Einstellungen
label_helpdesk_protocol: Protokoll
label_helpdesk_host: Host
label_helpdesk_port: Port
label_helpdesk_username: Benutzername
label_helpdesk_password: Kennwort
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP Ordner
label_helpdesk_move_on_success: bei Erfolg verschieben
label_helpdesk_move_on_failure: bei Misserfolg verschieben
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: nicht verarbeitete Nachrichten löschen
label_helpdesk_first_answer_template: Vorlage
label_helpdesk_test_connection: Verbindungstest
label_helpdesk_get_mail: E-Mails abholen
label_helpdesk_get_mail_success: "Verabeitete %{count} E-Mail(s)"
label_helpdesk_css: E-Mail Stylesheet (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Blacklist E-Mails
label_helpdesk_contact_activity: weitere Tickets des Kontakt
permission_view_helpdesk_tickets: Helpdesk Tickets anzeigen
label_helpdesk_last_message: Letzte Nachricht
label_helpdesk_enable_modules: Die Projektmodule Kontakte und Ticketverfolgung müssen aktiviert sein.
label_helpdesk_contact: Kontaktprofil
label_helpdesk_show_contact_card: Kontaktprofil anzeigen
#2.0.0
label_helpdesk_send_note_by_default: immer eine Nachricht schicken
label_helpdesk_ticket_attributes: Ticketattribute
label_helpdesk_to_address: An Adresse
label_helpdesk_from_address: Von Adresse
label_helpdesk_ticket_date: Ticketdatum
label_helpdesk_customer: Kunde/Kontakt
label_helpdesk_from: Von
label_email_cc: CC
label_email_bcc: BCC
label_helpdesk_ticket_plural: Helpdesk Tickets
label_helpdesk_template: Helpdesk Vorlagen
label_helpdesk_general: Allgemein
permission_edit_helpdesk_tickets: Ticket Info bearbeiten
#2.1.0
label_helpdesk_spam: Junk Mail
label_helpdesk_add_cc: Cc/Bcc anfügen
label_helpdesk_add_contact_notes: Erste E-Mail als Notiz am Kontakt anhängen
text_helpdesk_customer_count: "%{count} Kontakt(e)"
text_helpdesk_ticket_count: "%{count} Ticket(s)"
label_helpdesk_tickets_report: Helpdesk-Ticketsbericht
label_helpdesk_staff_report: Helpdesk Teamreport
label_helpdesk_tickets_email: E-Mail
label_helpdesk_tickets_phone: Telefon
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Ticketquelle
label_helpdesk_ticket_time: Ticketzeit
label_helpdesk_save_cc: CC Adressaten als Kontakt ablegen
permission_view_helpdesk_reports: Berichte aufrufen
#2.1.2
label_helpdesk_answer_template: Antwortvorlage
#2.1.3
label_helpdesk_previous_tickets: Vorhergehende Tickets
label_helpdesk_public_tickets: Veröffentlichen von Tickets erlauben
label_helpdesk_public_title: Titel der öffentlichen Helpdesk Webseite
label_helpdesk_settings_public: Öffentliche Tickets
label_helpdesk_public_comments: Kommentare erlauben
label_helpdesk_public_show_spent_time: gebuchten Zeitaufwand anzeigen
label_helpdesk_public_link: Öffentliche URL
#2.1.4
label_helpdesk_ticket_new: Neues Ticket
label_helpdesk_report_plural: Helpdesk reports
#2.2.0
label_helpdesk_contact_company: Kunde/Unternehmen
label_helpdesk_canned_response_plural: Textvorlagen
label_helpdesk_new_canned_response: Neue Textvorlage
label_helpdesk_canned_response: Textvorlage
permission_manage_public_canned_responses: Öffentliche Textvorlagen verwalten
permission_manage_canned_responses: Textvorlagen verwalten
#2.2.1
my_helpdesk_tickets: Meine Helpdesk Tickets
label_helpdesk_view_all_tickets: Alle Tickets anzeigen
@@ -0,0 +1,247 @@
# English strings go here for Rails i18n
en:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Auto answer email template
text_helpdesk_answer_macros: Avaliable macros %{macro}
label_is_send_mail: Send note
label_send_auto_answer: Send auto answer
label_received_from: Received from
label_sent_to: Sent to
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Send response to contact
permission_edit_helpdesk_settings: Edit hepldesk settings
label_not_create_contacts: Contacts whitelist
field_created_contact_tags: Add tags to contact
label_helpdesk_save_as_attachment: Save emails as attachments
#1.0.2
label_helpdesk_assign_author: Set issue author from sender
#1.0.3
label_helpdesk_answered_status: Answered ticket status
label_helpdesk_reopen_status: Reopen ticket status
label_helpdesk_tracker: Ticket tracker
label_helpdesk_assigned_to: Assign ticket to
label_helpdesk_lifetime: Ticket lifetime
label_helpdesk_server_settings: Mail server settings
label_helpdesk_protocol: Protocol
label_helpdesk_host: Host
label_helpdesk_port: Port
label_helpdesk_username: User name
label_helpdesk_password: Password
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP folder
label_helpdesk_move_on_success: Move on success
label_helpdesk_move_on_failure: Move on failure
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Delete unprocessed messages
label_helpdesk_first_answer_template: Template
label_helpdesk_test_connection: Test connection
label_helpdesk_get_mail: Get mail
label_helpdesk_get_mail_success: "Processed %{count} email(s)"
label_helpdesk_css: Email stylesheet (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Blacklist emails
label_helpdesk_contact_activity: Contact activity
permission_view_helpdesk_tickets: View helpdesk tickets
label_helpdesk_last_message: Last message
label_helpdesk_enable_modules: Contacts and Issues modules should be enable for this project
label_helpdesk_contact: Helpdesk contact
label_helpdesk_show_contact_card: Show customer profiles
#2.0.0
label_helpdesk_send_note_by_default: Send note by default
label_helpdesk_ticket_attributes: Ticket attributes
label_helpdesk_to_address: To address
label_helpdesk_from_address: From address
label_helpdesk_ticket_date: Ticket date
label_helpdesk_customer: Customer
label_helpdesk_from: From
label_helpdesk_cc: Cc
label_helpdesk_bcc: Bcc
label_helpdesk_ticket_plural: Helpdesk tickets
label_helpdesk_template: Helpdesk template
label_helpdesk_general: General
permission_edit_helpdesk_tickets: Edit ticket info
#2.1.0
label_helpdesk_ticket: Helpdesk ticket
label_helpdesk_spam: Junk mail
label_helpdesk_add_cc: Add Cc/Bcc
label_helpdesk_add_contact_notes: Add first email as contact note
text_helpdesk_customer_count: "%{count} customer(s)"
text_helpdesk_ticket_count: "%{count} ticket(s)"
label_helpdesk_tickets_report: Helpdesk tickets report
label_helpdesk_staff_report: Helpdesk staff report
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Phone
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Ticket source
label_helpdesk_ticket_time: Ticket time
label_helpdesk_save_cc: Save CC as contacts
permission_view_helpdesk_reports: View reports
#2.1.2
label_helpdesk_answer_template: Answer template
#2.1.3
label_helpdesk_previous_tickets: Previous tickets
label_helpdesk_public_tickets: Enable public tickets
label_helpdesk_public_title: Public page title
label_helpdesk_settings_public: Public tickets
label_helpdesk_public_comments: Allow to add comments
label_helpdesk_public_show_spent_time: Show spent time
label_helpdesk_public_link: Public link
#2.1.4
label_helpdesk_ticket_new: New ticket
label_helpdesk_report_plural: Helpdesk reports
#2.2.0
label_helpdesk_contact_company: Helpdesk company
label_helpdesk_canned_response_plural: Canned responses
label_helpdesk_new_canned_response: New canned response
label_helpdesk_canned_response: Canned response
permission_manage_public_canned_responses: Manage public canned responses
permission_manage_canned_responses: Manage canned responses
#2.2.1
my_helpdesk_tickets: My helpdesk tickets
label_helpdesk_view_all_tickets: View all tickets
#2.2.3
label_helpdesk_tickets_conversation: Conversation
#2.2.4
label_helpdesk_required_custom_fields_error: Contacts should not have the required custom fields
#2.2.6
label_helpdesk_last_message_date: Ticket updated
label_helpdesk_ago: "%{value} ago"
#2.2.8
label_helpdesk_to: To
label_helpdesk_send_as: Send as
label_helpdesk_not_send: "(Not send)"
label_helpdesk_send_as_notification: Send as notification
label_helpdesk_send_as_message: Send as initial message
#2.2.9
label_helpdesk_incoming_mail_server: Incoming mail server
label_helpdesk_outgoing_mail_server: Outgoing mail server
label_helpdesk_smtp_use_default_settings: Use default settings
label_helpdesk_smtp_server: SMTP server
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Authentication method
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Domain
#2.2.10
label_helpdesk_email_sending_problems: Email sending problems
#2.3.0
label_helpdesk_ticket_reaction_time: Time to reaction
label_helpdesk_ticket_first_response_time: Time to first response
label_helpdesk_ticket_resolve_time: Time to resolve
label_helpdesk_ticket_last_response_time: Wating response
field_helpdesk_ticket: Helpdesk ticket
text_helpdesk_to_address_cant_be_blank: To address can't be blank
text_helpdesk_message_body_cant_be_blank: Message body can't be blank
text_helpdesk_from_address_cant_be_blank: From address can't be blank
#2.4.0
label_helpdesk_vote: Vote
label_helpdesk_vote_settings: Allow vote
label_helpdesk_vote_comment_settings: Allow comment vote
label_helpdesk_mark: Please rate our work!
label_helpdesk_mark_awesome: Awesome
label_helpdesk_mark_justok: Just ok
label_helpdesk_mark_notgood: Not good
label_helpdesk_vote_comment_placeholder: Leave a comment
label_helpdesk_submit: Submit
label_helpdesk_vote_thank: Thank you for voting!
label_helpdesk_close_page: Close page
label_helpdesk_contact_vote: Contact vote
label_helpdesk_vote_comment: Vote comment
field_vote: Vote
field_vote_comment: Vote comment
# 3.0.2
label_helpdesk_assign_contact_user: Assign contact user
label_helpdesk_create_private_tickets: Create private tickets
label_helpdesk_all: All
label_helpdesk_widget: Widget
label_helpdesk_widget_enable: Enable widget
label_helpdesk_widget_available_projects: Avaliable projects
label_helpdesk_widget_no_available_projects: You should have at least one project with enabled Helpdesk module for widget activation
label_helpdesk_widget_custom_fields: Avaliable custom fields
label_helpdesk_widget_activation_message: Below code needs to add on page for widget activation
label_helpdesk_widget_name: Your name
label_helpdesk_widget_email: Email address
label_helpdesk_widget_subject: Subject
label_helpdesk_widget_description: Ticket description
label_helpdesk_widget_create_ticket: Create ticket
label_helpdesk_widget_file_large: 'Sorry, too large'
label_helpdesk_widget_ticket_created: Ticket was created
label_helpdesk_widget_ticket_errors: "Can't add message "
label_helpdesk_widget_ticket_error_details: details
label_helpdesk_widget_ticket_error_description: Description cannot be empty
label_helpdesk_reports: Helpdesk reports
label_helpdesk_first_response_time: First response time
label_helpdesk_report_names_first_response_time: First response time
label_helpdesk_filter_time_interval: Report time interval
label_helpdesk_first_response_time_interval_0_1h: '0 - 1h'
label_helpdesk_first_response_time_interval_1_2h: '1 - 2h'
label_helpdesk_first_response_time_interval_2_4h: '2 - 4h'
label_helpdesk_first_response_time_interval_4_8h: '4 - 8h'
label_helpdesk_first_response_time_interval_8_12h: '8 - 12h'
label_helpdesk_first_response_time_interval_12_24h: '12 - 24h'
label_helpdesk_first_response_time_interval_24_48h: '24 - 48h'
label_helpdesk_first_response_time_interval_48_0h: 'more 48h'
label_helpdesk_average_first_response_time: 'Average first response time'
label_helpdesk_average_responses_count: 'Average count of responses to close'
label_helpdesk_average_time_to_close: 'Average closing ticket time (automatically closed after 7 days)'
label_helpdesk_total_replies: Total replies
label_helpdesk_hour: "h"
label_helpdesk_minute: "m"
label_helpdesk_report_previous: 'Previous'
label_helpdesk_report_deviation: 'Deviation'
label_helpdesk_busiest_time_of_day: Busiest time of day
label_helpdesk_report_names_busiest_time_of_day: Busiest time of day
label_helpdesk_busiest_time_of_day_interval_6_8h: '6 - 8h'
label_helpdesk_busiest_time_of_day_interval_8_10h: '8 - 10h'
label_helpdesk_busiest_time_of_day_interval_10_12h: '10 - 12h'
label_helpdesk_busiest_time_of_day_interval_12_14h: '12 - 14h'
label_helpdesk_busiest_time_of_day_interval_14_16h: '14 - 16h'
label_helpdesk_busiest_time_of_day_interval_16_18h: '16 - 18h'
label_helpdesk_busiest_time_of_day_interval_18_20h: '18 - 20h'
label_helpdesk_busiest_time_of_day_interval_20_22h: '20 - 22h'
label_helpdesk_busiest_time_of_day_interval_22_0h: '22 - 0h'
label_helpdesk_busiest_time_of_day_interval_0_2h: '0 - 2h'
label_helpdesk_busiest_time_of_day_interval_2_4h: '2 - 4h'
label_helpdesk_busiest_time_of_day_interval_4_6h: '4 - 6h'
label_helpdesk_busiest_time_of_day_new_tickets: New tickets
label_helpdesk_busiest_time_of_day_new_contacts: New contacts
label_helpdesk_number_of_tickets: Tickets count
label_helpdesk_open_tickets: Opened tickets
label_helpdesk_busiest_time_of_day_total_incoming: Total incoming
label_helpdesk_autoclose_tickets_after: Autoclose tickets after
label_helpdesk_autoclose_from_status: From status
label_helpdesk_autoclose_to_status: To status
label_helpdesk_hours: hours
label_helpdesk_days: days
label_helpdesk_autoclose_template: Autoclose template
label_helpdesk_autoclosed_ticket: Ticket was automatically closed
label_helpdesk_cc_address: CC addresses
label_helpdesk_reply: Reply
@@ -0,0 +1,142 @@
# English strings go here for Rails i18n
es:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Plantilla de autorespuesta por email
text_helpdesk_answer_macros: Macros disponibles %{macro}
label_is_send_mail: Enviar mensaje
label_send_auto_answer: Enviar autorespuesta
label_received_from: Recibido de
label_sent_to: Enviado a
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Enviar respuesta al contacto
permission_edit_helpdesk_settings: Editar ajustes del Helpdesk
label_not_create_contacts: Lista blanca de contactos
field_created_contact_tags: Añadir etiquetas tras creación
label_helpdesk_save_as_attachment: Guardar emails como adjuntos
#1.0.2
label_helpdesk_assign_author: Asignar al emisor del mensaje como autor del ticket
#1.0.3
label_helpdesk_answered_status: Estado de ticket respondido
label_helpdesk_reopen_status: Reabrir estado del ticket
label_helpdesk_tracker: Tipo de ticket
label_helpdesk_assigned_to: Asignar ticket a
label_helpdesk_lifetime: Validez del ticket
label_helpdesk_server_settings: Configuración del servidor de correo
label_helpdesk_protocol: Protocolo
label_helpdesk_host: Host
label_helpdesk_port: Puerto
label_helpdesk_username: Usuario
label_helpdesk_password: Contraseña
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: Carpeta IMAP
label_helpdesk_move_on_success: Mover tras acción correcta
label_helpdesk_move_on_failure: Mover tras fallo
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Eliminar mensajes no procesados
label_helpdesk_first_answer_template: Plantilla
label_helpdesk_test_connection: Conexión de prueba
label_helpdesk_get_mail: Recibir mensajes
label_helpdesk_get_mail_success: "Procesado(s) %{count} mensaje(s)"
label_helpdesk_css: Hoja de estilo del email (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Lista negra de emails
label_helpdesk_contact_activity: Tickets anteriores de clientes
permission_view_helpdesk_tickets: Ver tickets del helpdesk
label_helpdesk_last_message: Último mensaje
label_helpdesk_enable_modules: Los módulos de Contactos y de Tareas deben estar habilitados para este proyecto.
label_helpdesk_contact: Perfil de cliente
label_helpdesk_show_contact_card: Mostrar perfiles de clientes
#2.0.0
label_helpdesk_send_note_by_default: Enviar mensaje por defecto
label_helpdesk_ticket_attributes: Atributos del ticket
label_helpdesk_to_address: Dirección "A"
label_helpdesk_from_address: Dirección "De"
label_helpdesk_ticket_date: Fecha del ticket
label_helpdesk_customer: Cliente
label_helpdesk_from: De
label_helpdesk_cc: Cc
label_helpdesk_bcc: Cco
label_helpdesk_ticket_plural: Tickets de Helpdesk
label_helpdesk_template: Plantilla de Helpdesk
label_helpdesk_general: General
permission_edit_helpdesk_tickets: Editar información del ticket
#2.1.0
label_helpdesk_ticket: Ticket de Helpdesk
label_helpdesk_spam: Correo basura
label_helpdesk_add_cc: Añadir Cc/Cco
label_helpdesk_add_contact_notes: Añadir primer email como nota del contacto
text_helpdesk_customer_count: "%{count} cliente(s)"
text_helpdesk_ticket_count: "%{count} ticket(s)"
label_helpdesk_tickets_report: Informe de tickets de Helpdesk
label_helpdesk_staff_report: Informe de personal de Helpdesk
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Teléfono
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Origen del ticket
label_helpdesk_ticket_time: Hora del ticket
label_helpdesk_save_cc: Guardar CC como contacto
permission_view_helpdesk_reports: Ver informes
#2.1.2
label_helpdesk_answer_template: Plantilla de respuesta
#2.1.3
label_helpdesk_previous_tickets: Tickets anteriores
label_helpdesk_public_tickets: Habilitar tickets públicos
label_helpdesk_public_title: Título de la página pública
label_helpdesk_settings_public: Tickets públicos
label_helpdesk_public_comments: Permitir añadir comentarios
label_helpdesk_public_show_spent_time: Mostrar tiempo invertido
label_helpdesk_public_link: Enlace público
#2.1.4
label_helpdesk_ticket_new: Nuevo ticket
label_helpdesk_report_plural: Informes del Helpdesk
#2.2.0
label_helpdesk_contact_company: Compañía cliente
label_helpdesk_canned_response_plural: Respuestas predefinidas
label_helpdesk_new_canned_response: Nueva respuesta predefinida
label_helpdesk_canned_response: Respuesta predefinida
permission_manage_public_canned_responses: Gestionar respuestas predefinidas públicas
permission_manage_canned_responses: Gestionar respuestas predefinidas
#2.2.1
my_helpdesk_tickets: Mis tickets del helpdesk
label_helpdesk_view_all_tickets: Ver todos los tickets
#2.2.3
label_helpdesk_tickets_conversation: Conversación
#2.2.4
label_helpdesk_required_custom_fields_error: Los contactos no deberían tener los campos personalizados requeridos
#2.2.6
label_helpdesk_last_message_date: Ticket actualizado
label_helpdesk_ago: "%{value} atrás"
#2.2.8
label_helpdesk_to: Para
label_helpdesk_send_as: Enviado como
label_helpdesk_not_send: "(No enviado)"
label_helpdesk_send_as_notification: Enviar como notificación
label_helpdesk_send_as_message: Enviar como mensaje inicial
#2.2.9
label_helpdesk_incoming_mail_server: Servidor de correo entrante
label_helpdesk_outgoing_mail_server: Servidor de correo saliente
label_helpdesk_smtp_use_default_settings: Usar opciones por default
label_helpdesk_smtp_server: Servidor SMTP
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Método de autenticación
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Dominio
@@ -0,0 +1,196 @@
# English strings go here for Rails i18n
fr:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Modèle de notification de réponse par email
text_helpdesk_answer_macros: "Macros disponibles : %{macro}"
label_is_send_mail: Envoyer cette note au contact
label_send_auto_answer: Envoyer la notification
label_received_from: Reçu de
label_sent_to: Envoyé à
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Envoyer la réponse au contact
permission_edit_helpdesk_settings: Editer les paramètres Helpdesk
label_not_create_contacts: Ne pas créer de nouveau contacts
field_created_contact_tags: Ajouter les tags après la création
label_helpdesk_save_as_attachment: Sauvegarder les emails en pièces jointes
#1.0.2
label_helpdesk_assign_author: Définir l'expéditeur comme auteur
#1.0.3
label_helpdesk_answered_status: État pour un ticket auquel il a été répondu
label_helpdesk_reopen_status: État pour réouverture d'un ticket
label_helpdesk_tracker: Tracker du ticket
label_helpdesk_assigned_to: Affecter le ticket à
label_helpdesk_lifetime: Durée de vie du ticket
label_helpdesk_server_settings: Paramètres du serveur d'emails
label_helpdesk_protocol: Protocole
label_helpdesk_host: Hôte
label_helpdesk_port: Port
label_helpdesk_username: Nom d'utilisateur
label_helpdesk_password: Mot de passe
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: Dossier IMAP
label_helpdesk_move_on_success: Si réussite, déplacer vers
label_helpdesk_move_on_failure: Si échec, déplacer vers
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Supprimer les messages non traités
label_helpdesk_first_answer_template: Modèle
label_helpdesk_test_connection: Tester la connexion
label_helpdesk_get_mail: Récupérer les emails
label_helpdesk_get_mail_success: "%{count} email(s) traités"
label_helpdesk_css: Feuille de style des emails (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Blacklister les emails
label_helpdesk_contact_activity: Tickets précédents du client
permission_view_helpdesk_tickets: Afficher les tickets Helpdesk
label_helpdesk_last_message: Message précédent
label_helpdesk_enable_modules: Le module Contacts et demandes doit être activé pour ce projet
label_helpdesk_contact: Profil client
label_helpdesk_show_contact_card: Afficher les profils clients
#2.0.0
label_helpdesk_send_note_by_default: Par défaut, envoyer la note
label_helpdesk_ticket_attributes: Attributs du ticket
label_helpdesk_to_address: Destinataire
label_helpdesk_from_address: Expéditeur
label_helpdesk_ticket_date: Date du ticket
label_helpdesk_customer: Client
label_helpdesk_from: De
label_helpdesk_cc: Cc
label_helpdesk_bcc: Cci
label_helpdesk_ticket_plural: Tickets Helpdesk
label_helpdesk_template: Modèle Helpdesk
label_helpdesk_general: Général
permission_edit_helpdesk_tickets: Modifier les infos du ticket
#2.1.0
label_helpdesk_ticket: Ticket
label_helpdesk_spam: Spam
label_helpdesk_add_cc: Ajouter Cc/Cci
label_helpdesk_add_contact_notes: Ajouter le premier email aux notes du contact
text_helpdesk_customer_count: "%{count} client(s)"
text_helpdesk_ticket_count: "%{count} ticket(s)"
label_helpdesk_tickets_report: Rapport tickets
label_helpdesk_staff_report: Rapport collaborateurs
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Téléphone
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Source du ticket
label_helpdesk_ticket_time: Heure du ticket
label_helpdesk_save_cc: Enregistrer les personnes en copie dans les contacts
permission_view_helpdesk_reports: Afficher les rapports
#2.1.2
label_helpdesk_answer_template: Modèle de réponse
#2.1.3
label_helpdesk_previous_tickets: Tickets précédents
label_helpdesk_public_tickets: Activer les tickets publics
label_helpdesk_public_title: Titre de la page publique
label_helpdesk_settings_public: Tickets publics
label_helpdesk_public_comments: Autoriser l'ajout de commentaires
label_helpdesk_public_show_spent_time: Afficher le temps passé
label_helpdesk_public_link: Lien public
#2.1.4
label_helpdesk_ticket_new: Nouveau ticket
label_helpdesk_report_plural: Rapports tickets
#2.2.0
label_helpdesk_contact_company: Entreprise du client
label_helpdesk_canned_response_plural: Textes prédéfinis
label_helpdesk_new_canned_response: Nouveau texte prédéfini
label_helpdesk_canned_response: Texte prédéfini
permission_manage_public_canned_responses: Gérer les réponses prédéfinies publiques
permission_manage_canned_responses: Gérer les réponses prédéfinies
#2.2.1
my_helpdesk_tickets: Mes tickets
label_helpdesk_view_all_tickets: Afficher tous les tickets
#2.2.3
label_helpdesk_tickets_conversation: Conversation
#2.2.4
label_helpdesk_required_custom_fields_error: Les contacts ne devraient pas avoir les champs personnalisés requis
#2.2.6
label_helpdesk_last_message_date: Ticket mis à jour
label_helpdesk_ago: "il y a %{value}"
#2.2.8
label_helpdesk_to: À
label_helpdesk_send_as: Envoyer en tant que
label_helpdesk_not_send: "(Non envoyé)"
label_helpdesk_send_as_notification: Envoyer en tant que notification
label_helpdesk_send_as_message: Envoyer en tant que premier message
#2.2.9
label_helpdesk_incoming_mail_server: Serveur de mails entrants
label_helpdesk_outgoing_mail_server: Serveur de mails sortants
label_helpdesk_smtp_use_default_settings: Utiliser les paramètres par défaut
label_helpdesk_smtp_server: Serveur SMTP
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Méthode d'authentification
label_helpdesk_authentication_plain: Simple
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Domaine
#2.2.10
label_helpdesk_email_sending_problems: Une erreur est survenue lors de l'envoi d'un email
#2.3.0
label_helpdesk_ticket_reaction_time: Temps de réaction
label_helpdesk_ticket_first_response_time: Temps pour la première réponse
label_helpdesk_ticket_resolve_time: Temps de résolution
label_helpdesk_ticket_last_response_time: Attente de réponse
field_helpdesk_ticket: Ticket Helpdesk
text_helpdesk_to_address_cant_be_blank: Le champ À ne peut pas être laissé vide
text_helpdesk_message_body_cant_be_blank: Le corps du message ne peut pas être laissé vide
text_helpdesk_from_address_cant_be_blank: Le champ De ne peut pas être laissé vide
#2.4.0
label_helpdesk_vote: Vote
label_helpdesk_vote_settings: Autoriser les votes
label_helpdesk_vote_comment_settings: Autoriser les commentaires de votes
label_helpdesk_mark: Merci pour votre évaluation de notre travail !
label_helpdesk_mark_awesome: Parfait
label_helpdesk_mark_justok: Satisfaisant
label_helpdesk_mark_notgood: Non satisfaisant
label_helpdesk_vote_comment_placeholder: Laisser un commentaire
label_helpdesk_submit: Envoyer
label_helpdesk_vote_thank: Merci pour votre vote !
label_helpdesk_close_page: Fermer la page
label_helpdesk_contact_vote: Vote du contact
label_helpdesk_vote_comment: Commentaire de vote
field_vote: Vote
field_vote_comment: Commentaire de vote
# 3.0.2
label_helpdesk_assign_contact_user: Affecter l'utilisateur au contact
label_helpdesk_create_private_tickets: Créer des tickets privés
label_helpdesk_all: tous
label_helpdesk_widget: Widget
label_helpdesk_widget_enable: Activer le widget
label_helpdesk_widget_available_projects: Projets disponibles
label_helpdesk_widget_no_available_projects: Vous devez avoir au moins un projet sur lequel Helpdesk est activé pour l'activation du module widget
label_helpdesk_widget_custom_fields: Champs personnalisés disponibles
label_helpdesk_widget_activation_message: Le code ci-dessous doit être ajouté à la page pour l'activation du widget
label_helpdesk_widget_name: Votre nom
label_helpdesk_widget_email: Adresse e-mail
label_helpdesk_widget_subject: Sujet
label_helpdesk_widget_description: Description du ticket
label_helpdesk_widget_create_ticket: Créer le ticket
label_helpdesk_widget_file_large: 'Désolé, trop gros'
label_helpdesk_widget_ticket_created: Le ticket a été créé
label_helpdesk_widget_ticket_errors: "Impossible d'ajouter le message "
label_helpdesk_widget_ticket_error_details: détails
label_helpdesk_widget_ticket_error_description: La description ne peut pas être laissée vide
@@ -0,0 +1,154 @@
it:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Modello per la risposta automatica
text_helpdesk_answer_macros: Macro disponibile %{macro}
label_is_send_mail: Scrivi una nota
label_send_auto_answer: Manda risposta automatica
label_received_from: Ricevuto da
label_sent_to: Spedita a
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Manda risposta al contatto
permission_edit_helpdesk_settings: Modifica le impostazioni helpdesk
label_not_create_contacts: whitelist contatti
field_created_contact_tags: Aggiungi i tags dopo la crezione
label_helpdesk_save_as_attachment: Salva email come allegati
#1.0.2
label_helpdesk_assign_author: Imposta l'autore della segnalazione in base al mittente
#1.0.3
label_helpdesk_answered_status: Stato ticket risposto
label_helpdesk_reopen_status: Stato ticket riaperto
label_helpdesk_tracker: Ticket tracker
label_helpdesk_assigned_to: Assegna ticket a
label_helpdesk_lifetime: Tempo di vita del Ticket
label_helpdesk_server_settings: Mail server settings
label_helpdesk_protocol: Protocol
label_helpdesk_host: Host
label_helpdesk_port: Port
label_helpdesk_username: User name
label_helpdesk_password: Password
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP folder
label_helpdesk_move_on_success: Move on success
label_helpdesk_move_on_failure: Move on failure
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Delete unprocessed messages
label_helpdesk_first_answer_template: Template
label_helpdesk_test_connection: Test connection
label_helpdesk_get_mail: Get mail
label_helpdesk_get_mail_success: "Processed %{count} email(s)"
label_helpdesk_css: Email stylesheet (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Blacklist emails
label_helpdesk_contact_activity: tickets precedenti cliente
permission_view_helpdesk_tickets: Visualizza ticket dell'helpdesk
label_helpdesk_last_message: Ultimo messaggio
label_helpdesk_enable_modules: I moduli dei Contatti e delle Segnalazioni dovrebbero essere abilitati per questo progetto
label_helpdesk_contact: Profilo clienti
label_helpdesk_show_contact_card: Mostra profilo del cliente
#2.0.0
label_helpdesk_send_note_by_default: Manda una nota in automatico
label_helpdesk_ticket_attributes: Attributi dei Ticket
label_helpdesk_to_address: Indirizzo Destinatario
label_helpdesk_from_address: Indirizzo Mittente
label_helpdesk_ticket_date: Data del Ticket
label_helpdesk_customer: Cliente
label_helpdesk_from: Da
label_helpdesk_cc: Cc
label_helpdesk_bcc: Bcc
label_helpdesk_ticket_plural: Helpdesk tickets
label_helpdesk_template: Helpdesk modello
label_helpdesk_general: Generale
permission_edit_helpdesk_tickets: Modifica ticket info
#2.1.0
label_helpdesk_ticket: Helpdesk ticket
label_helpdesk_spam: SPAM mail
label_helpdesk_add_cc: Aggiungi Cc/Bcc
label_helpdesk_add_contact_notes: Aggiungi la prima mail come nota del contatto
text_helpdesk_customer_count: "%{count} Cliente"
text_helpdesk_ticket_count: "%{count} ticket(s)"
label_helpdesk_tickets_report: Helpdesk tickets report
label_helpdesk_staff_report: Helpdesk staff report
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Telefono
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Sorgente Ticket
label_helpdesk_ticket_time: Data Ticket
label_helpdesk_save_cc: Salva CC come contatto
permission_view_helpdesk_reports: Guarda reports
#2.1.2
label_helpdesk_answer_template: Modello delle risposte
#2.1.3
label_helpdesk_previous_tickets: Ticket precedenti
label_helpdesk_public_tickets: Abilita i tickets pubblici
label_helpdesk_public_title: Titolo Pagina ticket pubblici
label_helpdesk_settings_public: Ticket Pubblici
label_helpdesk_public_comments: Permetti l'aggiunta di commenti
label_helpdesk_public_show_spent_time: Mostra tempo impiegato
label_helpdesk_public_link: Link Pubblico
#2.1.4
label_helpdesk_ticket_new: Nuovo Ticket
label_helpdesk_report_plural: Helpdesk reports
#2.2.0
label_helpdesk_contact_company: Azienda Cliente
label_helpdesk_canned_response_plural: Risposte Tipiche
label_helpdesk_new_canned_response: Nuova Risposta Tipica
label_helpdesk_canned_response: Risposta Tipica
permission_manage_public_canned_responses: Gestisci le Risposte Tipiche pubbliche
permission_manage_canned_responses: Gestisci le Risposte Tipiche
#2.2.1
my_helpdesk_tickets: I miei ticket dell'helpdesk
label_helpdesk_view_all_tickets: Guarda tutti i ticket
#2.2.3
label_helpdesk_tickets_conversation: Discussione
#2.2.4
label_helpdesk_required_custom_fields_error: Contacts should not have the required custom fields
#2.2.6
label_helpdesk_last_message_date: Data Aggiornamento
label_helpdesk_ago: "%{value} fa"
#2.2.8
label_helpdesk_to: A
label_helpdesk_send_as: Manda Come
label_helpdesk_not_send: "(Non Mandare)"
label_helpdesk_send_as_notification: Manda come Notifica
label_helpdesk_send_as_message: Manda come messaggio iniziale
#2.2.9
label_helpdesk_incoming_mail_server: Server posta in arrivo
label_helpdesk_outgoing_mail_server: Server posta in uscita
label_helpdesk_smtp_use_default_settings: Usa impostazioni di default
label_helpdesk_smtp_server: server SMTP
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Metodo di autenticazione
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Dominio SMTP
#2.2.10
label_helpdesk_email_sending_problems: Problemi invio Email
#2.3.0
label_helpdesk_ticket_reaction_time: Tempo Reazione
label_helpdesk_ticket_first_response_time: Tempo Prima Risposta
label_helpdesk_ticket_resolve_time: tempo Risoluzione
label_helpdesk_ticket_last_response_time: Tempo Ultima attesa
field_helpdesk_ticket: Ticket Helpdesk
text_helpdesk_to_address_cant_be_blank: "L'indirizzo di destinazione non può essere vuoto"
text_helpdesk_message_body_cant_be_blank: "Il corpo del messaggio non può essere vuoto"
text_helpdesk_from_address_cant_be_blank: "L'indirizzo del mittente non può essere vuoto"
@@ -0,0 +1,145 @@
# English strings go here for Rails i18n
nl:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Sjabloon voor automatisch bericht
text_helpdesk_answer_macros: Beschikbare macros %{macro}
label_is_send_mail: Verzenden naar contact
label_send_auto_answer: Verzend automatisch antwoord
label_received_from: Ontvangen van
label_sent_to: Verzonden naar
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Zend antwoord naar contact
permission_edit_helpdesk_settings: Bewerk hepldesk eigenschappen
label_not_create_contacts: Toegelaten contacten
field_created_contact_tags: Tags toevoegen na creatie
label_helpdesk_save_as_attachment: Bewaar de emails als bijlagen
#1.0.2
label_helpdesk_assign_author: Zet auteur op basis van contact
#1.0.3
label_helpdesk_answered_status: Status voor een beantwoord ticket
label_helpdesk_reopen_status: Status bij reactie van klant
label_helpdesk_tracker: Tracker
label_helpdesk_assigned_to: Ticket toekennen aan
label_helpdesk_lifetime: Levensduur van een ticket
label_helpdesk_server_settings: Eigenschappen van de mail server
label_helpdesk_protocol: Protocol
label_helpdesk_host: Server
label_helpdesk_port: Poort
label_helpdesk_username: Gebruiker
label_helpdesk_password: Wachtwoord
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP folder
label_helpdesk_move_on_success: Indien gelukt, verplaatsen naar
label_helpdesk_move_on_failure: Indien mislukt, verplaatsen naar
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Verwijder niet verwerkte boodschappen
label_helpdesk_first_answer_template: Sjlaboon
label_helpdesk_test_connection: Test connectie
label_helpdesk_get_mail: Mails ophalen
label_helpdesk_get_mail_success: "%{count} email(s) verwerkt"
label_helpdesk_css: Email stylesheet (CSS)
label_helpdesk_original: Origineel
#1.0.4
label_helpdesk_blacklist: Zwarte lijst van email adressen
label_helpdesk_previous_issues: Voorgaande tickets van het contact
permission_view_helpdesk_tickets: De helpdesk tickets bekijken
label_helpdesk_last_message: Voorgaande boodschap
label_helpdesk_enable_modules: De module contacten en issues moet geactiveerd zijn voor dit project
label_helpdesk_customer_profile: Profiel van het contact
label_helpdesk_show_contact_card: Profielen van de contacten tonen
#2.0.0
label_helpdesk_send_note_by_default: De nota altijd verzenden
label_helpdesk_ticket_attributes: Ticket eigenschappen
label_helpdesk_to_address: Geadresseerde
label_helpdesk_from_address: Verzender
label_helpdesk_ticket_date: Datum van ticket
label_helpdesk_customer: Klant
label_helpdesk_from: Van
label_helpdesk_cc: Cc
label_helpdesk_bcc: Bcc
label_helpdesk_ticket_plural: Helpdesk tickets
label_helpdesk_template: Helpdesk sjabloon
label_helpdesk_general: Algemeen
permission_edit_helpdesk_tickets: Ticket info bewerken
#2.1.0
label_helpdesk_ticket: Helpdesk ticket
label_helpdesk_spam: Spam
label_helpdesk_add_cc: Cc/Bcc toevoegen
label_helpdesk_add_contact_notes: Voeg eerste email aan nota's van de klant
text_helpdesk_customer_count: "%{count} klant(en)"
text_helpdesk_ticket_count: "%{count} ticket(s)"
label_helpdesk_tickets_report: Rapport van tickets
label_helpdesk_staff_report: Rapport van medewerkers
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Telefoon
label_helpdesk_tickets_web: Website
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Ticket bron
label_helpdesk_ticket_time: Tijdstip van het ticket
label_helpdesk_save_cc: Bewaar CC als contacten
permission_view_helpdesk_reports: Bekijk rapporten
#2.1.2
label_helpdesk_answer_template: Antwoord sjabloon
#2.1.3
label_helpdesk_previous_tickets: Voorgaande tickets
label_helpdesk_public_tickets: Activeer publieke tickets
label_helpdesk_public_title: Titel van de publieke pagina
label_helpdesk_settings_public: Publieke tickets
label_helpdesk_public_comments: Het toevoegen van commentaar toelaten
label_helpdesk_public_show_spent_time: Toon gespendeerde tijd
label_helpdesk_public_link: Publieke link
#2.1.4
label_helpdesk_ticket_new: Nieuw ticket
label_helpdesk_report_plural: Helpdesk rapporten
#2.2.0
label_helpdesk_customer_company: Klant bedrijf
label_helpdesk_canned_response_plural: Standaard antwoorden
label_helpdesk_new_canned_response: Nieuw standaard antwoord
label_helpdesk_canned_response: Standaard antwoord
permission_manage_public_canned_responses: Beheer publieke standaard antwoorden
permission_manage_canned_responses: Beheer standaard antwoorden
#2.2.1
my_helpdesk_tickets: Mijn helpdesk tickets
label_helpdesk_view_all_tickets: Bekijk alle tickets
#2.2.3
label_helpdesk_tickets_conversation: Conversatie
#2.2.4
label_helpdesk_required_custom_fields_error: Contacten zouden geen verplichte niet-standaard eigenschappen hebben
#2.2.6
label_helpdesk_last_message_date: Ticket aangepast op
label_helpdesk_ago: "%{value} geleden"
#2.2.8
label_helpdesk_to: Naar
label_helpdesk_send_as: Verzend als
label_helpdesk_not_send: "(Niet verzonden)"
label_helpdesk_send_as_notification: Verzonden als notificatie
label_helpdesk_send_as_message: Verzonden als eerste boodschap
#2.2.9
label_helpdesk_incoming_mail_server: Binnenkomende mail server
label_helpdesk_outgoing_mail_server: Uitgaande mail server
label_helpdesk_smtp_use_default_settings: Gebruik standaard eigenschappen
label_helpdesk_smtp_server: SMTP server
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Authenticatie methode
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Domein
#2.2.10
label_helpdesk_email_sending_problems: Een fout is opgetreden tijdens het verzenden van een email
@@ -0,0 +1,123 @@
# Polish strings go here for Rails i18n
pl:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Auto answer email template
text_helpdesk_answer_macros: Avaliable macros %{macro}
label_is_send_mail: Send note
label_send_auto_answer: Send auto answer
label_received_from: Received from
label_sent_to: Sent to
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Send response to contact
permission_edit_helpdesk_settings: Edit hepldesk settings
label_not_create_contacts: Contacts whitelist
field_created_contact_tags: Add tags after create
label_helpdesk_save_as_attachment: Save emails as attachments
#1.0.2
label_helpdesk_assign_author: Set issue author from sender
#1.0.3
label_helpdesk_answered_status: Answered ticket status
label_helpdesk_reopen_status: Reopen ticket status
label_helpdesk_tracker: Ticket tracker
label_helpdesk_assigned_to: Przypisz zgłoszenie do
label_helpdesk_lifetime: Ticket lifetime
label_helpdesk_server_settings: Ustawienia serwera pocztowego
label_helpdesk_protocol: Protokół
label_helpdesk_host: Host
label_helpdesk_port: Port
label_helpdesk_username: Użytkownik
label_helpdesk_password: Hasło
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: folder IMAP
label_helpdesk_move_on_success: Move on success
label_helpdesk_move_on_failure: Move on failure
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Delete unprocessed messages
label_helpdesk_first_answer_template: Szablon
label_helpdesk_test_connection: Przetestuj połączenie
label_helpdesk_get_mail: Pobierz pocztę
label_helpdesk_get_mail_success: "Processed %{count} email(s)"
label_helpdesk_css: Email stylesheet (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Blacklist emails
label_helpdesk_contact_activity: Customer previous tickets
permission_view_helpdesk_tickets: View helpdesk tickets
label_helpdesk_last_message: Last message
label_helpdesk_enable_modules: Contacts and Issues modules should be enable for this project
label_helpdesk_contact: Customer profile
label_helpdesk_show_contact_card: Show customer profiles
#2.0.0
label_helpdesk_send_note_by_default: Send note by default
label_helpdesk_ticket_attributes: Atrybuty zgłoszenia
label_helpdesk_to_address: To address
label_helpdesk_from_address: From address
label_helpdesk_ticket_date: Ticket date
label_helpdesk_customer: Klient
label_helpdesk_from: Od
label_helpdesk_cc: Dw
label_helpdesk_bcc: Udw
label_helpdesk_ticket_plural: Zgłoszenia Helpdesk
label_helpdesk_template: Szablon Helpdesk
label_helpdesk_general: General
permission_edit_helpdesk_tickets: Edytuj informacje zgłoszenia
#2.1.0
label_helpdesk_ticket: Zgłoszenie Helpdesk
label_helpdesk_spam: SPAM
label_helpdesk_add_cc: Dodaj DW/UDW
label_helpdesk_add_contact_notes: Add first email as contact note
text_helpdesk_customer_count: "%{count} klient(ów)"
text_helpdesk_ticket_count: "%{count} zgłoszeń"
label_helpdesk_tickets_report: Helpdesk tickets report
label_helpdesk_staff_report: Helpdesk staff report
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Telefon
label_helpdesk_tickets_web: WWW
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Ticket source
label_helpdesk_ticket_time: Ticket time
label_helpdesk_save_cc: Zapisz DW jako kontakty
permission_view_helpdesk_reports: Zobacz raporty
#2.1.2
label_helpdesk_answer_template: Szablon odpowiedzi
#2.1.3
label_helpdesk_previous_tickets: Poprzednie zgłoszenia
label_helpdesk_public_tickets: Enable public tickets
label_helpdesk_public_title: Public page title
label_helpdesk_settings_public: Zgłoszenia publiczne
label_helpdesk_public_comments: Pozwól dodawać koementarze
label_helpdesk_public_show_spent_time: Show spent time
label_helpdesk_public_link: Link publiczny
#2.1.4
label_helpdesk_ticket_new: Nowe zgłoszenie
label_helpdesk_report_plural: Helpdesk reports
#2.2.0
label_helpdesk_contact_company: Customer company
label_helpdesk_canned_response_plural: Canned responses
label_helpdesk_new_canned_response: New canned response
label_helpdesk_canned_response: Canned response
permission_manage_public_canned_responses: Manage public canned responses
permission_manage_canned_responses: Manage canned responses
#2.2.1
my_helpdesk_tickets: Moje zgłoszenia
label_helpdesk_view_all_tickets: Zobacz wszystkie zgłoszenia
#2.2.3
label_helpdesk_tickets_conversation: Konwersacja
#2.2.4
label_helpdesk_required_custom_fields_error: Contacts should not have the required custom fields
#2.2.6
label_helpdesk_last_message_date: Zgłoszenie zaktualizowane
label_helpdesk_ago: "%{value} temu"
@@ -0,0 +1,174 @@
pt-BR:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Template do email de resposta automática
text_helpdesk_answer_macros: Macros disponíveis %{macro}
label_is_send_mail: Enviar notas
label_send_auto_answer: Enviar resposta automática
label_received_from: Recebido de
label_sent_to: Enviar para
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Enviar resposta para o contato
permission_edit_helpdesk_settings: Editar configurações de hepldesk
label_not_create_contacts: Lista de contatos confiáveis
field_created_contact_tags: Tags adicionadas após a inclusão
label_helpdesk_save_as_attachment: Salvar emails como anexo
#1.0.2
label_helpdesk_assign_author: Definir autor da tarefa como o remetente
#1.0.3
label_helpdesk_answered_status: Status do ticket respondido
label_helpdesk_reopen_status: Status do ticket reaberto
label_helpdesk_tracker: Rastrear ticket
label_helpdesk_assigned_to: Atribuir ticket para
label_helpdesk_lifetime: Tempo de vida do ticket
label_helpdesk_server_settings: Configurações do servidor de email
label_helpdesk_protocol: Protocolo
label_helpdesk_host: Servidor
label_helpdesk_port: Porta
label_helpdesk_username: Usuário
label_helpdesk_password: Senha
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: Pasta IMAP
label_helpdesk_move_on_success: Quando bem-sucedido mover para
label_helpdesk_move_on_failure: Quando falhar mover para
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Excluir mensagens não processadas
label_helpdesk_first_answer_template: Template
label_helpdesk_test_connection: Testar conexão
label_helpdesk_get_mail: Buscar email
label_helpdesk_get_mail_success: "Processado %{count} email(s)"
label_helpdesk_css: Estilo do email (CSS)
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Lista negra
label_helpdesk_contact_activity: Customer previous tickets
permission_view_helpdesk_tickets: Visualizar tickets de helpdesk
label_helpdesk_last_message: Última mensagem
label_helpdesk_enable_modules: Contatos e Tarefas devem ser habilitados para este projeto
label_helpdesk_contact: Perfil do cliente
label_helpdesk_show_contact_card: Visualizar perfil do cliente
#2.0.0
label_helpdesk_send_note_by_default: Enviar notas por padrão
label_helpdesk_ticket_attributes: Atributos do ticket
label_helpdesk_to_address: Para
label_helpdesk_from_address: De
label_helpdesk_ticket_date: Data do ticket
label_helpdesk_customer: Cliente
label_helpdesk_from: De
label_helpdesk_cc: Cc
label_helpdesk_bcc: Bcc
label_helpdesk_ticket_plural: Helpdesk tickets
label_helpdesk_template: Helpdesk template
label_helpdesk_general: Geral
permission_edit_helpdesk_tickets: Alterar informações do ticket
#2.1.0
label_helpdesk_ticket: Helpdesk ticket
label_helpdesk_spam: Lixo eletrônico
label_helpdesk_add_cc: Add Cc/Bcc
label_helpdesk_add_contact_notes: Adicionar primeiro email como nota
text_helpdesk_customer_count: "%{count} cliente(s)"
text_helpdesk_ticket_count: "%{count} ticket(s)"
label_helpdesk_tickets_report: Relatório de tickets de Helpdesk
label_helpdesk_staff_report: Relatório da equipe de Helpdesk
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Telefone
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Origem do ticket
label_helpdesk_ticket_time: Duração do ticket
label_helpdesk_save_cc: Salvar CC como contato
permission_view_helpdesk_reports: Mostrar relatórios
#2.1.2
label_helpdesk_answer_template: Template de resposta
#2.1.3
label_helpdesk_previous_tickets: Tickets anteriores
label_helpdesk_public_tickets: Habilitar tickets públicos
label_helpdesk_public_title: Título da página pública
label_helpdesk_settings_public: Tickets públicos
label_helpdesk_public_comments: Permite adicionar comentários
label_helpdesk_public_show_spent_time: Mostrar tempo
label_helpdesk_public_link: Link público
#2.1.4
label_helpdesk_ticket_new: Novo ticket
label_helpdesk_report_plural: Relatórios de Helpdesk
#2.2.0
label_helpdesk_contact_company: Empresa do cliente
label_helpdesk_canned_response_plural: Respostas pré-definidas
label_helpdesk_new_canned_response: Nova resposta pré-definida
label_helpdesk_canned_response: Resposta pré-definida
permission_manage_public_canned_responses: Administrar respostas pré-definida públicas
permission_manage_canned_responses: Administrar respostas pré-definida
#2.2.1
my_helpdesk_tickets: Meus tickets
label_helpdesk_view_all_tickets: Mostar todos os tickets
#2.2.3
label_helpdesk_tickets_conversation: Conversa
#2.2.4
label_helpdesk_required_custom_fields_error: Contatos não devem possuir campos requeridos
#2.2.6
label_helpdesk_last_message_date: Ticket atualizado
label_helpdesk_ago: "%{value} atrás"
#2.2.8
label_helpdesk_to: Para
label_helpdesk_send_as: Enviar como
label_helpdesk_not_send: "(Não enviado)"
label_helpdesk_send_as_notification: Enviar como notificação
label_helpdesk_send_as_message: Enviar como menssagem inicial
#2.2.9
label_helpdesk_incoming_mail_server: Caixa de entrada do servidor
label_helpdesk_outgoing_mail_server: Caixa de saída do servidor
label_helpdesk_smtp_use_default_settings: Usar configurações padrões
label_helpdesk_smtp_server: Servidor SMTP
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Método de autenticação
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 nas respostas pré-definidas
label_helpdesk_smtp_domain: Domínio
#2.2.10
label_helpdesk_email_sending_problems: Problemas ao enviar email
#2.3.0
label_helpdesk_ticket_reaction_time: Tempo para reação
label_helpdesk_ticket_first_response_time: Tempo para resposta
label_helpdesk_ticket_resolve_time: Tempo para resolução
label_helpdesk_ticket_last_response_time: Aguardando resposta
field_helpdesk_ticket: Helpdesk ticket
text_helpdesk_to_address_cant_be_blank: Destinatário não pode ser nulo
text_helpdesk_message_body_cant_be_blank: Menssagem não pode ser nula
text_helpdesk_from_address_cant_be_blank: Remetente não pode ser nulo
#2.4.0
label_helpdesk_vote: Votação
label_helpdesk_vote_settings: Permitir votar
label_helpdesk_vote_comment_settings: Permitir comentar o voto
label_helpdesk_mark: Por favor avalie nosso trabalho!
label_helpdesk_mark_awesome: Muito bom
label_helpdesk_mark_justok: Regular
label_helpdesk_mark_notgood: Ruim
label_helpdesk_vote_comment_placeholder: Deixe um comentário
label_helpdesk_submit: Enviar
label_helpdesk_vote_thank: Obrigado pelo seu voto!
label_helpdesk_close_page: Fechar página
label_helpdesk_customer_vote: Voto do cliente
label_helpdesk_vote: Votar
label_helpdesk_vote_comment: Comentário do voto
field_vote: Votar
field_vote_comment: Comentário do voto
@@ -0,0 +1,249 @@
# Russian strings go here for Rails i18n
ru:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Шаблон авто-ответа
text_helpdesk_answer_macros: Макросы %{macro}
label_is_send_mail: Отправить заметку
label_send_auto_answer: Отправлять авто-ответ
label_received_from: Получено от
label_sent_to: Отправлено
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Отправлять заметки контактам
permission_edit_helpdesk_settings: Редактирование настроек
label_not_create_contacts: Не создавать новые контакты
field_created_contact_tags: Добавлять тэги к созданному контакту
label_helpdesk_save_as_attachment: Сохранять email как вложение
#1.0.2
label_helpdesk_assign_author: Назначать автора из отправителя
#1.0.3
label_helpdesk_answered_status: Статус обработанного обращения
label_helpdesk_reopen_status: Статус для при повторном обращении
label_helpdesk_tracker: Трэкер обращения
label_helpdesk_assigned_to: Назначать обращение
label_helpdesk_lifetime: Создавать новое обращение после
label_helpdesk_server_settings: Настройки почтового сервера
label_helpdesk_protocol: Протокол
label_helpdesk_host: Хост
label_helpdesk_port: Порт
label_helpdesk_username: Логин
label_helpdesk_password: Пароль
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP папка
label_helpdesk_move_on_success: Перемещать в папку при удаче
label_helpdesk_move_on_failure: Перемещать в папку при ошибке
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Удалять необработанные сообщения
label_helpdesk_first_answer_template: Шаблон
label_helpdesk_test_connection: Проверить подключение
label_helpdesk_get_mail: Получить почту
label_helpdesk_get_mail_success: "Обработано %{count} сообщений"
label_helpdesk_original: Оригинал
#1.0.4
label_helpdesk_blacklist: Черный список email
label_helpdesk_contact_activity: Активность контакта
permission_view_helpdesk_tickets: Просмотр обращений
label_helpdesk_last_message: Последнее сообщение
label_helpdesk_enable_modules: Для этого проекта должны быть включены модули Контакты и Задачи
label_helpdesk_contact: Контакт обращения
label_helpdesk_show_contact_card: Показывать профили контактов
#2.0.0
label_helpdesk_send_note_by_default: Отправлять заметку по умолчанию
label_helpdesk_ticket_attributes: Атрибуты обращения
label_helpdesk_to_address: Адрес получателя
label_helpdesk_from_address: Адрес отправитель
label_helpdesk_ticket_date: Дата обращения
label_helpdesk_customer: Клиент
label_helpdesk_from: От
label_helpdesk_cc: Cc
label_helpdesk_bcc: Bcc
label_helpdesk_ticket_plural: Обращения Helpdesk
label_helpdesk_template: Helpdesk шаблоны
label_helpdesk_general: Основные
permission_edit_helpdesk_tickets: Редактирование реквизитов обращения
#2.1.0
label_helpdesk_ticket: Обращение
label_helpdesk_spam: Удалить как спам
label_helpdesk_add_cc: Добавить Cc/Bcc
label_helpdesk_add_contact_notes: Добавлять первое обращение в заметки контакта
text_helpdesk_customer_count: "%{count} клиент(ов)"
text_helpdesk_ticket_count: "%{count} обращение(й)"
label_helpdesk_tickets_report: Отчет по обращениям
label_helpdesk_staff_report: Отчет по сотрудникам
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Телефон
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Канал обращения
label_helpdesk_ticket_time: Время обращения
label_helpdesk_save_cc: Сохранять CC как контакты
permission_view_helpdesk_reports: Просмотр отчетов
#2.1.2
label_helpdesk_answer_template: Шаблон ответа
#2.1.3
label_helpdesk_previous_tickets: Предыдущие обращения
label_helpdesk_public_tickets: Публичные обращения
label_helpdesk_public_title: Заголовок публичной страницы
label_helpdesk_settings_public: Публичные обращения
label_helpdesk_public_comments: Добавление комментариев
label_helpdesk_public_show_spent_time: Показывать затраченное время
label_helpdesk_public_link: Публичная ссылка
#2.1.4
label_helpdesk_ticket_new: Новое обращение
label_helpdesk_report_plural: Отчеты по обращениям
#2.2.0
label_helpdesk_contact_company: Компания контакта обращения
label_helpdesk_canned_response_plural: Шаблоны ответов
label_helpdesk_new_canned_response: Новый шаблон ответа
label_helpdesk_canned_response: Шаблон ответа
permission_manage_public_canned_responses: Управление обшими шаблонами ответов
permission_manage_canned_responses: Управление шаблонами ответов
#2.2.1
my_helpdesk_tickets: Мои обращения
label_helpdesk_view_all_tickets: Показать все обращения
#2.2.3
label_helpdesk_tickets_conversation: Беседа
#2.2.4
label_helpdesk_required_custom_fields_error: Контакты не должны иметь обязательные настраиваемые поля
#2.2.6
label_helpdesk_last_message_date: Обращение обновлено
label_helpdesk_ago: "%{value} назад"
#2.2.8
label_helpdesk_to: Кому
label_helpdesk_send_as: Отправить как
label_helpdesk_not_send: "(Не отправлять)"
label_helpdesk_send_as_notification: Отправить как извещение
label_helpdesk_send_as_message: Отправить как новое сообщение
#2.2.9
label_helpdesk_incoming_mail_server: Сервер входящей почты
label_helpdesk_outgoing_mail_server: Сервер исходящей почты
label_helpdesk_smtp_use_default_settings: Настройки по умолчанию
label_helpdesk_smtp_server: SMTP сервер
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Метод аунтификации
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Домен
#2.2.10
label_helpdesk_email_sending_problems: Проблемы при отправке email
#2.3.0
label_helpdesk_ticket_reaction_time: Время первой реакции
label_helpdesk_ticket_first_response_time: Время первого ответа
label_helpdesk_ticket_resolve_time: Время до решение
label_helpdesk_ticket_last_response_time: Время ожидания
field_helpdesk_ticket: Обращение
text_helpdesk_to_address_cant_be_blank: Адрес получателя не может быть пустым
text_helpdesk_message_body_cant_be_blank: Содержание обращения не может быть пустым
text_helpdesk_from_address_cant_be_blank: Адрес отправителя не может быть пустым
#2.4.0
label_helpdesk_vote: Оценка
label_helpdesk_vote_settings: Разрешить оценки
label_helpdesk_vote_comment_settings: Разрешить комментировать оценки
label_helpdesk_mark: Оцените нашу работу!
label_helpdesk_mark_awesome: Отлично
label_helpdesk_mark_justok: Нормально
label_helpdesk_mark_notgood: Плохо
label_helpdesk_vote_comment_placeholder: Оставьте коментарий
label_helpdesk_submit: Отправить
label_helpdesk_vote_thank: Спасибо за вашу оценку!
label_helpdesk_close_page: Закрыть
label_helpdesk_contact_vote: Оценка контакта
label_helpdesk_vote_comment: Коментарий к отзыву
field_vote: Оценка
field_vote_comment: Коментарий к оценке
# 3.0.2
label_helpdesk_assign_contact_user: Назначать ответственного пользователя
label_helpdesk_create_private_tickets: Создавать приватные обращения
label_helpdesk_all: Все
label_helpdesk_widget: Виджет
label_helpdesk_widget_enable: Активировать виджет
label_helpdesk_widget_available_projects: Доступные проекты
label_helpdesk_widget_no_available_projects: Для активации виджета необходим хотя бы один проект со влюченным модулем Helpdesk
label_helpdesk_widget_custom_fields: Доступные доп. поля
label_helpdesk_widget_activation_message: Для активации виджета необходимо добавить на страницу код ниже
label_helpdesk_widget_name: Ваше имя
label_helpdesk_widget_email: Email
label_helpdesk_widget_subject: Тема обращения
label_helpdesk_widget_description: Содержание обращения
label_helpdesk_widget_file_large: Файл слишком большой
label_helpdesk_widget_ticket_created: Обращение создано
label_helpdesk_widget_ticket_errors: "Не могу добавить обращение "
label_helpdesk_widget_ticket_error_details: подробнее
label_helpdesk_widget_ticket_error_description: Описание не может быть пустым
label_helpdesk_widget_create_ticket: Создать обращение
label_helpdesk_reports: Helpdesk отчеты
label_helpdesk_first_response_time: Время первого ответа
label_helpdesk_report_names_first_response_time: Время первого ответа
label_helpdesk_filter_time_interval: Интервал времени
label_helpdesk_first_response_time_interval_0_1h: '0 - 1ч'
label_helpdesk_first_response_time_interval_1_2h: '1 - 2ч'
label_helpdesk_first_response_time_interval_2_4h: '2 - 4ч'
label_helpdesk_first_response_time_interval_4_8h: '4 - 8ч'
label_helpdesk_first_response_time_interval_8_12h: '8 - 12ч'
label_helpdesk_first_response_time_interval_12_24h: '12 - 24ч'
label_helpdesk_first_response_time_interval_24_48h: '24 - 48ч'
label_helpdesk_first_response_time_interval_48_0h: 'более 48ч'
label_helpdesk_average_first_response_time: 'Средняя скорость первого ответа'
label_helpdesk_average_responses_count: 'Среднее количество ответов для закрытия'
label_helpdesk_average_time_to_close: 'Средняя скорость закрытия обращений'
label_helpdesk_total_replies: Общее количество ответов
label_helpdesk_hour: "ч"
label_helpdesk_minute: "м"
label_helpdesk_report_previous: 'Предыдущее значение'
label_helpdesk_report_deviation: 'Отклонение'
# 3.0.5
label_helpdesk_busiest_time_of_day: Загрузка в течение дня
label_helpdesk_report_names_busiest_time_of_day: Загрузка в течение дня
label_helpdesk_busiest_time_of_day_interval_6_8h: '6 - 8ч'
label_helpdesk_busiest_time_of_day_interval_8_10h: '8 - 10ч'
label_helpdesk_busiest_time_of_day_interval_10_12h: '10 - 12ч'
label_helpdesk_busiest_time_of_day_interval_12_14h: '12 - 14ч'
label_helpdesk_busiest_time_of_day_interval_14_16h: '14 - 16ч'
label_helpdesk_busiest_time_of_day_interval_16_18h: '16 - 18ч'
label_helpdesk_busiest_time_of_day_interval_18_20h: '18 - 20ч'
label_helpdesk_busiest_time_of_day_interval_20_22h: '20 - 22ч'
label_helpdesk_busiest_time_of_day_interval_22_0h: '22 - 0ч'
label_helpdesk_busiest_time_of_day_interval_0_2h: '0 - 2ч'
label_helpdesk_busiest_time_of_day_interval_2_4h: '2 - 4ч'
label_helpdesk_busiest_time_of_day_interval_4_6h: '4 - 6ч'
label_helpdesk_busiest_time_of_day_new_tickets: Созданных задач
label_helpdesk_busiest_time_of_day_new_contacts: Созданных контактов
label_helpdesk_number_of_tickets: Количество обращений
label_helpdesk_open_tickets: Есть открытые обращения
label_helpdesk_busiest_time_of_day_total_incoming: Всего входящих
label_helpdesk_autoclose_tickets_after: Автоматически закрывать обращения после
label_helpdesk_autoclose_from_status: Находащиеся в статусе
label_helpdesk_autoclose_to_status: Переводить в статус
label_helpdesk_hours: дней
label_helpdesk_days: часов
label_helpdesk_autoclose_template: Шаблон письма об автозакрытии
label_helpdesk_autoclosed_ticket: Обращение было автоматически закрыто
label_helpdesk_cc_address: CC адреса
label_helpdesk_reply: Ответить
@@ -0,0 +1,113 @@
# English strings go here for Rails i18n
sk:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Šablóna automatickej odpovede
text_helpdesk_answer_macros: Dostupné makrá %{macro}
label_is_send_mail: Poslať poznámku
label_send_auto_answer: Poslať auto odpoveď
label_received_from: Prijaté od
label_sent_to: Poslané na
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Poslať odpoveď kontaktu
permission_edit_helpdesk_settings: Upraviť helpdesk nastavenia
label_not_create_contacts: Povolené kontakty
field_created_contact_tags: Pridať štítok po vytvorení
label_helpdesk_save_as_attachment: Uložiť všetky prílohy
#1.0.2
label_helpdesk_assign_author: Odosielateľ ako autor úlohy
#1.0.3
label_helpdesk_answered_status: Stav odpovede tiketu
label_helpdesk_reopen_status: Stav znovu-otvorenia tiketu
label_helpdesk_tracker: Tiket sledovač
label_helpdesk_assigned_to: Priradiť tiket
label_helpdesk_lifetime: Životnosť tiketu
label_helpdesk_server_settings: Nastavenia mail serveru
label_helpdesk_protocol: Protokol
label_helpdesk_host: Server
label_helpdesk_port: Port
label_helpdesk_username: Užívateľské meno
label_helpdesk_password: Heslo
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP adresár
label_helpdesk_move_on_success: Presunuté úspešne
label_helpdesk_move_on_failure: Presun zlyhal
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Vymazať nevybavené správy
label_helpdesk_first_answer_template: Šablóna
label_helpdesk_test_connection: Test spojenia
label_helpdesk_get_mail: Prevziať mail
label_helpdesk_get_mail_success: "Spracovaný(ch) %{count} email(ov)"
label_helpdesk_css: Štyly emailu (CSS)
label_helpdesk_original: Originál
#1.0.4
label_helpdesk_blacklist: Nepovolené emaili
label_helpdesk_contact_activity: Zákaznikov predošlí tiket
permission_view_helpdesk_tickets: Zobraziť helpdesk tikety
label_helpdesk_last_message: Posledná správa
label_helpdesk_enable_modules: Modul Kontakty a Úlohy musia byť povolené pre tento projekt
label_helpdesk_contact: Zákazníkov profil
label_helpdesk_show_contact_card: Zobraziť zákazníkov profil
#2.0.0
label_helpdesk_send_note_by_default: Štandartne poslať poznámku
label_helpdesk_ticket_attributes: Atribúty tiketu
label_helpdesk_to_address: Na adresu
label_helpdesk_from_address: Od adresy
label_helpdesk_ticket_date: Dátum tiketu
label_helpdesk_customer: Zákazník
label_helpdesk_from: Od
label_helpdesk_cc: Cc
label_helpdesk_bcc: Bcc
label_helpdesk_ticket_plural: Helpdesk tikety
label_helpdesk_template: Helpdesk šablóna
label_helpdesk_general: Hlavná
permission_edit_helpdesk_tickets: Upraviť tiket info
#2.1.0
label_helpdesk_ticket: Helpdesk tiket
label_helpdesk_spam: Nevyžiadaný mail
label_helpdesk_add_cc: Pridať Cc/Bcc
label_helpdesk_add_contact_notes: Pridať prvý email ako poznámka kontaktu
text_helpdesk_customer_count: "%{count} zákazník(ov)"
text_helpdesk_ticket_count: "%{count} tiket(ov)"
label_helpdesk_tickets_report: Helpdesk report tiketov
label_helpdesk_staff_report: Helpdesk report pracovníkov
label_helpdesk_tickets_email: Email
label_helpdesk_tickets_phone: Telefón
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Zdroj tiketu
label_helpdesk_ticket_time: Čas tiketu
label_helpdesk_save_cc: Uložiť CC ako kontakty
permission_view_helpdesk_reports: Zobraziť reporty
#2.1.2
label_helpdesk_answer_template: Šablóna odpovede
#2.1.3
label_helpdesk_previous_tickets: Predošlý tiket
label_helpdesk_public_tickets: Povoliť verejné tikety
label_helpdesk_public_title: Stránka verejných tiketov
label_helpdesk_settings_public: Verejné tikety
label_helpdesk_public_comments: Povoliť pridať komentár
label_helpdesk_public_show_spent_time: Zobraziť strávený čas
label_helpdesk_public_link: Verejná linka
#2.1.4
label_helpdesk_ticket_new: Nový tiket
label_helpdesk_report_plural: Helpdesk reporty
#2.2.0
label_helpdesk_contact_company: Zakazníkova spoločnosť
label_helpdesk_canned_response_plural: Predlohy odpovede
label_helpdesk_new_canned_response: Nová predloha odpovede
label_helpdesk_canned_response: Predloha odpovede
permission_manage_public_canned_responses: Manažment verejných predloh odpovedí
permission_manage_canned_responses: Manažment predloh odpovedí
#2.2.1
my_helpdesk_tickets: Moje helpdesk tikety
label_helpdesk_view_all_tickets: Zobraziť všetky tikety
@@ -0,0 +1,145 @@
# Serbian strings go here for Rails i18n
sr:
label_helpdesk: Хелпдеск
label_helpdesk_auto_answer_template: Шаблон аутоматског одговарања мејлом
text_helpdesk_answer_macros: Доступни macros %{macro}
label_is_send_mail: Послати обавјештење
label_send_auto_answer: Аутоматско слање одговора
label_received_from: Примљено од
label_sent_to: Послано
project_module_contacts_helpdesk: Хелппдеск
permission_send_response: Послати одговор контакту
permission_edit_helpdesk_settings: Уредити подешавања за хелпдеск
label_not_create_contacts: Вајтлист контакта
field_created_contact_tags: Додати обавјештења након креирања
label_helpdesk_save_as_attachment: Счувати мејлове као прилоге/датотеке
#1.0.2
label_helpdesk_assign_author: Пошиљалц поставља предмет аутора
#1.0.3
label_helpdesk_answered_status: Одговорити на статус тикета
label_helpdesk_reopen_status: Поново отворити тикет статус
label_helpdesk_tracker: Претраживач тикета
label_helpdesk_assigned_to: Додјелти тикет
label_helpdesk_lifetime: Трајање тикета
label_helpdesk_server_settings: Подешавања мејла
label_helpdesk_protocol: Протокол
label_helpdesk_host: Хост
label_helpdesk_port: Порт
label_helpdesk_username: Корисничко име
label_helpdesk_password: Лозинка
label_helpdesk_ssl: ССЛ
label_helpdesk_imap_folder: ИМАП фолдер
label_helpdesk_move_on_success: Прећи на успјех
label_helpdesk_move_on_failure: Прећи на пад
label_helpdesk_apop: АПОП
label_helpdesk_delete_unprocessed: Избрисати не прегледане/не обрађене поруке
label_helpdesk_first_answer_template: Шаблон
label_helpdesk_test_connection: Тест конекције
label_helpdesk_get_mail: Примити мејл
label_helpdesk_get_mail_success: "Прегледан %{count} мејл(ова)"
label_helpdesk_css: Образац имејла (ЦСС)
label_helpdesk_original: Оригинал
#1.0.4
label_helpdesk_blacklist: Блеклист мејлови
label_helpdesk_contact_activity: Тикети претходног купца
permission_view_helpdesk_tickets: Приступ корисним информацијама о тикету
label_helpdesk_last_message: Посљедња порука
label_helpdesk_enable_modules: Контакти и предемт модули би требали бити омогућени за овај пројекат
label_helpdesk_contact: Профил купца
label_helpdesk_show_contact_card: Приказ профила купца
#2.0.0
label_helpdesk_send_note_by_default: Посалти обавјештење
label_helpdesk_ticket_attributes: Обиљежија тикета
label_helpdesk_to_address: Унијети адресу
label_helpdesk_from_address: Адреса са које је послано
label_helpdesk_ticket_date: Датум тикета
label_helpdesk_customer: Купац
label_helpdesk_from: Од
label_helpdesk_cc: Цц
label_helpdesk_bcc: Всс
label_helpdesk_ticket_plural: Тикети хелпдеска
label_helpdesk_template: Шаблон хелпдеска
label_helpdesk_general: Општи
permission_edit_helpdesk_tickets: Уредити информације о тикету
#2.1.0
label_helpdesk_ticket: Тикет хелпдеска
label_helpdesk_spam: Неважан мејл
label_helpdesk_add_cc: Додати Cc/Bcc
label_helpdesk_add_contact_notes: Додати први мејл као обавјештење контакта
text_helpdesk_customer_count: "%{count} купац(и)"
text_helpdesk_ticket_count: "%{count} тикет(и)"
label_helpdesk_tickets_report: Хелпдеск тикет извјештај
label_helpdesk_staff_report: Хелпдеск извјештај
label_helpdesk_tickets_email: Имејл
label_helpdesk_tickets_phone: Телефон
label_helpdesk_tickets_web: Веб
label_helpdesk_tickets_twitter: Твитер
label_helpdesk_ticket_source: Извор тикета
label_helpdesk_ticket_time: Вријема тикета
label_helpdesk_save_cc: Сачувати CC као контакте
permission_view_helpdesk_reports: Преглед извјештаја
#2.1.2
label_helpdesk_answer_template: Шаблон за одговор
#2.1.3
label_helpdesk_previous_tickets: Претходни тикети
label_helpdesk_public_tickets: Омогућити јавне тикете
label_helpdesk_public_title: Наслов јавне странице
label_helpdesk_settings_public: Јавни тикети
label_helpdesk_public_comments: Дозволити додатне коментаре
label_helpdesk_public_show_spent_time: Приказ потрошеног времена
label_helpdesk_public_link: Линк
#2.1.4
label_helpdesk_ticket_new: Нови тикет
label_helpdesk_report_plural: Извјештаји хелпдеска
#2.2.0
label_helpdesk_contact_company: Компанија купца
label_helpdesk_canned_response_plural: Механички одговор
label_helpdesk_new_canned_response: Нови механички одговор
label_helpdesk_canned_response: Механички одговор
permission_manage_public_canned_responses: Управљати јавним механичкким одговорима
permission_manage_canned_responses: Управљати механичким одговорима
#2.2.1
my_helpdesk_tickets: Моји хелпдеск тикети
label_helpdesk_view_all_tickets: Видјети све тикете
#2.2.3
label_helpdesk_tickets_conversation: Конверзација
#2.2.4
label_helpdesk_required_custom_fields_error: Контакти не би требали захтјевати додатна поља
#2.2.6
label_helpdesk_last_message_date: Апдејт тикета
label_helpdesk_ago: "%{value} од прије"
#2.2.8
label_helpdesk_to: За
label_helpdesk_send_as: Послано као
label_helpdesk_not_send: "(Није послано)"
label_helpdesk_send_as_notification: Послано као обавјештење
label_helpdesk_send_as_message: Послано као почетна порука
#2.2.9
label_helpdesk_incoming_mail_server: Сервер долазећих имејлова
label_helpdesk_outgoing_mail_server: Сервер одлазећих имјелова
label_helpdesk_smtp_use_default_settings: Користи подразумјевана подешавања.
label_helpdesk_smtp_server: СМТП сервер
label_helpdesk_smtp_tls: ТСЛ
label_helpdesk_authentication: Метод аутентикације
label_helpdesk_authentication_plain: Очигледно
label_helpdesk_authentication_login: Пријавити се
label_helpdesk_authentication_cram_md5: МД5 Изазов-Одговор
label_helpdesk_smtp_domain: Домен
#2.2.10
label_helpdesk_email_sending_problems: Проблеми са слањем имејла
@@ -0,0 +1,148 @@
# Swedish translation based on RedmineCRM
# Helpdesk plugin version 2.2.13
# Created by Khedron Wilk (khedron.wilk@gmail.com) 2014 Dec 09
sv:
label_helpdesk: Helpdesk
label_helpdesk_auto_answer_template: Autosvarsmall
text_helpdesk_answer_macros: Tillgängliga makron %{macro}
label_is_send_mail: Skicka anteckning
label_send_auto_answer: Skicka autosvar
label_received_from: Mottagen från
label_sent_to: Skickad till
project_module_contacts_helpdesk: Helpdesk
permission_send_response: Skicka svar till kontakt
permission_edit_helpdesk_settings: Redigera Helpdesk-inställningar
label_not_create_contacts: Vitlista för kontakter
field_created_contact_tags: Lägg till etiketter efter skapa
label_helpdesk_save_as_attachment: Spara e-post som bilaga
#1.0.2
label_helpdesk_assign_author: Gör avsändare till författare av ärende
#1.0.3
label_helpdesk_answered_status: Status för besvarat ärende
label_helpdesk_reopen_status: Status för återöppnat ärende
label_helpdesk_tracker: Ärendetyp
label_helpdesk_assigned_to: Tilldela ärende till
label_helpdesk_lifetime: Giltighetstid för ärende
label_helpdesk_server_settings: Serverinställningar e-posts
label_helpdesk_protocol: Protokoll
label_helpdesk_host: Värd
label_helpdesk_port: Port
label_helpdesk_username: Användarnamn
label_helpdesk_password: Lösenord
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP-folder
label_helpdesk_move_on_success: Flytta till vid framgång
label_helpdesk_move_on_failure: Flytta till vid misslyckande
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: Radera obearbetade meddelanden
label_helpdesk_first_answer_template: Mall
label_helpdesk_test_connection: Test förbindelse
label_helpdesk_get_mail: Hämta e-post
label_helpdesk_get_mail_success: "Bearbetat %{count} brev"
label_helpdesk_css: Stylesheet (CSS) för e-post
label_helpdesk_original: Original
#1.0.4
label_helpdesk_blacklist: Blockeringslista för e-postmeddelanden
label_helpdesk_contact_activity: Kundens tidigare ärenden
permission_view_helpdesk_tickets: Visa Helpdesk-ärenden
label_helpdesk_last_message: Senaste meddelandet
label_helpdesk_enable_modules: Modulerna Kontakter och Ärenden bör vara aktiverade för detta projekt
label_helpdesk_contact: Kundprofil
label_helpdesk_show_contact_card: Visa kundprofiler
#2.0.0
label_helpdesk_send_note_by_default: Skicka anteckning som standard
label_helpdesk_ticket_attributes: Ärendeegenskaper
label_helpdesk_to_address: Till-adress
label_helpdesk_from_address: Från-adresss
label_helpdesk_ticket_date: Ärendedatum
label_helpdesk_customer: Kund
label_helpdesk_from: Från
label_helpdesk_cc: Kopia
label_helpdesk_bcc: Dold kopia
label_helpdesk_ticket_plural: Helpdesk-ärenden
label_helpdesk_template: Helpdesk-mall
label_helpdesk_general: Allmänt
permission_edit_helpdesk_tickets: Redigera ärendeinfo
#2.1.0
label_helpdesk_ticket: Helpdesk-ärende
label_helpdesk_spam: Skräppost
label_helpdesk_add_cc: Lägg till Kopia/Dold kopiac
label_helpdesk_add_contact_notes: Lägg till första e-post som kontakt
text_helpdesk_customer_count: "%{count} kund(er)"
text_helpdesk_ticket_count: "%{count} ärende(n)"
label_helpdesk_tickets_report: Rapport Helpdesk-ärenden
label_helpdesk_staff_report: Rapport medarbetare Helpdesk-ärenden
label_helpdesk_tickets_email: E-post
label_helpdesk_tickets_phone: Telefon
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Ärendekälla
label_helpdesk_ticket_time: Ärendetid
label_helpdesk_save_cc: Spara Kopia som kontakter
permission_view_helpdesk_reports: Visa rapporter
#2.1.2
label_helpdesk_answer_template: Svarsmall
#2.1.3
label_helpdesk_previous_tickets: Tidigare ärenden
label_helpdesk_public_tickets: Aktivera publika ärenden
label_helpdesk_public_title: Titel publik sida
label_helpdesk_settings_public: Publika ärenden
label_helpdesk_public_comments: Tillåt kommentarer
label_helpdesk_public_show_spent_time: Visa använd tid
label_helpdesk_public_link: Publik länk
#2.1.4
label_helpdesk_ticket_new: Nytt ärende
label_helpdesk_report_plural: Helpdesk-rapporter
#2.2.0
label_helpdesk_contact_company: Kundföretag
label_helpdesk_canned_response_plural: Svarsmallar
label_helpdesk_new_canned_response: Ny svarsmall
label_helpdesk_canned_response: Svarsmall
permission_manage_public_canned_responses: Hantera publika svarsmallar
permission_manage_canned_responses: Hantera svarsmallar
#2.2.1
my_helpdesk_tickets: Mina Helpdesk-ärenden
label_helpdesk_view_all_tickets: Visa alla ärenden
#2.2.3
label_helpdesk_tickets_conversation: Konversation
#2.2.4
label_helpdesk_required_custom_fields_error: Kontakter bör inte ha de anpassade obligatoriska fälten
#2.2.6
label_helpdesk_last_message_date: Ärendet uppdaterat
label_helpdesk_ago: "%{value} sen"
#2.2.8
label_helpdesk_to: Till
label_helpdesk_send_as: Skicka som
label_helpdesk_not_send: "(Inte skickad)"
label_helpdesk_send_as_notification: Skicka som anteckning
label_helpdesk_send_as_message: Skicka som intialt meddelande
#2.2.9
label_helpdesk_incoming_mail_server: Inkommande e-postserver
label_helpdesk_outgoing_mail_server: Utgående e-postserver
label_helpdesk_smtp_use_default_settings: Använd standardinställningar
label_helpdesk_smtp_server: SMTP-server
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Verifieringsmetod
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Domän
#2.2.10
label_helpdesk_email_sending_problems: Problem att skicka e-post
@@ -0,0 +1,174 @@
# English strings go here for Rails i18n
tr:
label_helpdesk: Yardım Masası
label_helpdesk_auto_answer_template: Otomatik yanıt eposta taslağı
text_helpdesk_answer_macros: Kullanılabilir makrolar %{macro}
label_is_send_mail: Not gönder
label_send_auto_answer: Otomatik yanıt gönder
label_received_from: Received from
label_sent_to: Sent to
project_module_contacts_helpdesk: Yardım Masası
permission_send_response: Kişilere yanıt gönderme
permission_edit_helpdesk_settings: Hepldesk ayarlarını düzenleme
label_not_create_contacts: Yeni kişi kabul etme
field_created_contact_tags: oluşturulan kayda eklenecek etiketler
label_helpdesk_save_as_attachment: Orjinal epostayı ek olarak kaydet
#1.0.2
label_helpdesk_assign_author: Epostayı göndereni işi raporlayan yap
#1.0.3
label_helpdesk_answered_status: Yanıtlanan kaydın durumu
label_helpdesk_reopen_status: Yeniden açılan kaydın durumu
label_helpdesk_tracker: Kayıt iş türü
label_helpdesk_assigned_to: Kaydı ata
label_helpdesk_lifetime: Kayıt ömrü
label_helpdesk_server_settings: Eposta sunucusu ayarları
label_helpdesk_protocol: Protokol
label_helpdesk_host: Sunucu
label_helpdesk_port: Port
label_helpdesk_username: giriş adı
label_helpdesk_password: Şifre
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP klasörü
label_helpdesk_move_on_success: Başarılı olanları taşı
label_helpdesk_move_on_failure: Başarısız olanları taşı
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: işlenemeyen mesajları sil
label_helpdesk_first_answer_template: Taslak
label_helpdesk_test_connection: Bağlantı test et
label_helpdesk_get_mail: Eposta al
label_helpdesk_get_mail_success: "%{count} eposta işlendi"
label_helpdesk_css: Eposta stili (CSS)
label_helpdesk_original: Orjinal
#1.0.4
label_helpdesk_blacklist: Engellenen eposta adresleri
label_helpdesk_contact_activity: Müşterinin önceki kayıtları
permission_view_helpdesk_tickets: Yardım Masası kayıtlarını görme
label_helpdesk_last_message: Son mesaj
label_helpdesk_enable_modules: Contacts ve İş takibi modülleri aktif olmalı bu proje için
label_helpdesk_contact: Müşteri profili
label_helpdesk_show_contact_card: Müşteri profilini göster
#2.0.0
label_helpdesk_send_note_by_default: varsayılan olarak notu yolla
label_helpdesk_ticket_attributes: Kayıt nitelikleri
label_helpdesk_to_address: Kime adresi
label_helpdesk_from_address: Kimden adresi
label_helpdesk_ticket_date: Kayıt adresi
label_helpdesk_customer: Müşteri
label_helpdesk_from: Kimden
label_helpdesk_cc: Bilgi
label_helpdesk_bcc: Gizli
label_helpdesk_ticket_plural: Yardım Masası kayıtları
label_helpdesk_template: Yardım Masası şablonu
label_helpdesk_general: Genel
permission_edit_helpdesk_tickets: Kayıt bilgilerini düzenle
#2.1.0
label_helpdesk_ticket: Yardım Masası kaydı
label_helpdesk_spam: İstenmeyen eposta
label_helpdesk_add_cc: Cc/Bcc leri ekle
label_helpdesk_add_contact_notes: İlk epostayı kişilere kaydet
text_helpdesk_customer_count: "%{count} müşteri"
text_helpdesk_ticket_count: "%{count} kayıt"
label_helpdesk_tickets_report: Yardım Masası kayıtlar raporu
label_helpdesk_staff_report: Yardım Masası sorumlu raporu
label_helpdesk_tickets_email: Eposta
label_helpdesk_tickets_phone: Telefon
label_helpdesk_tickets_web: Web
label_helpdesk_tickets_twitter: Twitter
label_helpdesk_ticket_source: Kayıt kaynağı
label_helpdesk_ticket_time: Kayıt zamanı
label_helpdesk_save_cc: CC dekileri kişilere kaydet
permission_view_helpdesk_reports: Raporları görme
#2.1.2
label_helpdesk_answer_template: Yanıt şablonu
#2.1.3
label_helpdesk_previous_tickets: Önceki kayıtlar
label_helpdesk_public_tickets: Umumi sayfaları
label_helpdesk_public_title: Umumi sayfa başlığı
label_helpdesk_settings_public: Umumi Sayfa
label_helpdesk_public_comments: Not eklemeye izin ver
label_helpdesk_public_show_spent_time: Harcanan zamanı göster
label_helpdesk_public_link: Umumi sayfa bağlantısı
#2.1.4
label_helpdesk_ticket_new: Yeni kayıt
label_helpdesk_report_plural: Yardım Masası raporları
#2.2.0
label_helpdesk_contact_company: Müşteri şirketi
label_helpdesk_canned_response_plural: Sık kullanılan yanıtlar
label_helpdesk_new_canned_response: Yeni sık kullanılan yanıt
label_helpdesk_canned_response: Sık kullanılan yanıt
permission_manage_public_canned_responses: Genel sık kullanılan yanıtları yönet
permission_manage_canned_responses: Sık kullanılan yanıtları yönet
#2.2.1
my_helpdesk_tickets: Benim Yardım Masası kayıtlarım
label_helpdesk_view_all_tickets: Tüm kayıtları göster
#2.2.3
label_helpdesk_tickets_conversation: Görüşme
#2.2.4
label_helpdesk_required_custom_fields_error: Contacts should not have the required custom fields
#2.2.6
label_helpdesk_last_message_date: Kayıt güncellendi
label_helpdesk_ago: "%{value} önce"
#2.2.8
label_helpdesk_to: Kime
label_helpdesk_send_as: Gönderme biçimi
label_helpdesk_not_send: "(gönderme)"
label_helpdesk_send_as_notification: Bilgilendirme olarak gönder
label_helpdesk_send_as_message: Başlangıç mesajı olarak gönder
#2.2.9
label_helpdesk_incoming_mail_server: Gelen posta sunucusu
label_helpdesk_outgoing_mail_server: Giden posta sunucusu
label_helpdesk_smtp_use_default_settings: Varsayılanı kullan
label_helpdesk_smtp_server: SMTP sunucu
label_helpdesk_smtp_tls: TLS
label_helpdesk_authentication: Kimlik denetim metodu
label_helpdesk_authentication_plain: Plain
label_helpdesk_authentication_login: Login
label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
label_helpdesk_smtp_domain: Domain
#2.2.10
label_helpdesk_email_sending_problems: Eposta gönderme problemleri
#2.3.0
label_helpdesk_ticket_reaction_time: Tepki süresi
label_helpdesk_ticket_first_response_time: İlk yanıt süresi
label_helpdesk_ticket_resolve_time: Çözülme süresi
label_helpdesk_ticket_last_response_time: Cevap bekleme
field_helpdesk_ticket: Yardım masası bilet
text_helpdesk_to_address_cant_be_blank: Kime adresi boş olamaz
text_helpdesk_message_body_cant_be_blank: Mesaj içeriği boş olamaz
text_helpdesk_from_address_cant_be_blank: Kimden adresi boş olamaz
#2.4.0
label_helpdesk_vote: Oylama
label_helpdesk_vote_settings: Oylamaya izin ver
label_helpdesk_vote_comment_settings: Yorum yapılmasına izin ver
label_helpdesk_mark: Lütfen bu işi derecelendirin!
label_helpdesk_mark_awesome: Müthiş
label_helpdesk_mark_justok: İyi
label_helpdesk_mark_notgood: İyi değil
label_helpdesk_vote_comment_placeholder: yorum bırakma
label_helpdesk_submit: Gönder
label_helpdesk_vote_thank: Oylama için teşekkürler!
label_helpdesk_close_page: Sayfayı kapat
label_helpdesk_contact_vote: Müşteri oylaması
label_helpdesk_vote: Oylama
label_helpdesk_vote_comment: Oy yorumu
field_vote: Oylama
field_vote_comment: Oy yorumu
@@ -0,0 +1,233 @@
# English strings go here for Rails i18n
zh:
label_helpdesk: 支持中心
label_helpdesk_auto_answer_template: 自动回复邮件模板
text_helpdesk_answer_macros: 可用的宏 %{macro}
label_is_send_mail: 发送备忘
label_send_auto_answer: 发送自动回复
label_received_from: 接受自
label_sent_to: 发送到
project_module_contacts_helpdesk: 支持中心
permission_send_response: 给联系人发送回应
permission_edit_helpdesk_settings: 编辑支持中心设置
label_not_create_contacts: 联系人白名单
field_created_contact_tags: 添加标签后创建
label_helpdesk_save_as_attachment: 保存邮件附件
#1.0.2
label_helpdesk_assign_author: 设置发件人为问题的作者
#1.0.3
label_helpdesk_answered_status: 回答工单状态
label_helpdesk_reopen_status: 重新打开工单状态
label_helpdesk_tracker: 工单追踪
label_helpdesk_assigned_to: 分配工单给
label_helpdesk_lifetime: 工单生命周期
label_helpdesk_server_settings: 邮件服务器设置
label_helpdesk_protocol: 协议
label_helpdesk_host: 主机
label_helpdesk_port: 端口
label_helpdesk_username: 用户名
label_helpdesk_password: 密码
label_helpdesk_ssl: SSL
label_helpdesk_imap_folder: IMAP 文件夹
label_helpdesk_move_on_success: 移动成功
label_helpdesk_move_on_failure: 移动失败
label_helpdesk_apop: APOP
label_helpdesk_delete_unprocessed: 删除未处理的邮件
label_helpdesk_first_answer_template: 模板
label_helpdesk_test_connection: 测试连接
label_helpdesk_get_mail: 获取邮件
label_helpdesk_get_mail_success: "已处理 %{count} 邮件(s)"
label_helpdesk_css: 邮件样式 (CSS)
label_helpdesk_original:
#1.0.4
label_helpdesk_blacklist: 邮件黑名单
label_helpdesk_contact_activity: 联系人活动
permission_view_helpdesk_tickets: 查看支持中心工单
label_helpdesk_last_message: 最后的信息
label_helpdesk_enable_modules: 联系人和问题模块应该在这个项目启用
label_helpdesk_contact: 支持中心联系人
label_helpdesk_show_contact_card: 显示客户档案
#2.0.0
label_helpdesk_send_note_by_default: 默认发送备忘
label_helpdesk_ticket_attributes: 工单属性
label_helpdesk_to_address: 邮寄地址
label_helpdesk_from_address: 寄信地址
label_helpdesk_ticket_date: 工单日期
label_helpdesk_customer: 客户
label_helpdesk_from: 来自
label_helpdesk_cc: 抄送
label_helpdesk_bcc: 密件抄送
label_helpdesk_ticket_plural: 支持中心工单
label_helpdesk_template: 支持中心模板
label_helpdesk_general: 通用
permission_edit_helpdesk_tickets: 编辑工单信息
#2.1.0
label_helpdesk_ticket: 支持中心工单
label_helpdesk_spam: 垃圾邮件
label_helpdesk_add_cc: 添加抄送/密送
label_helpdesk_add_contact_notes: 首先添加电子邮件作为联系人备注
text_helpdesk_customer_count: "%{count} 客户(s)"
text_helpdesk_ticket_count: "%{count} 工单(s)"
label_helpdesk_tickets_report: 支持中心工单报告
label_helpdesk_staff_report: 支持中心工作人员报告
label_helpdesk_tickets_email: 电子邮件
label_helpdesk_tickets_phone: 电话
label_helpdesk_tickets_web: 网站
label_helpdesk_tickets_twitter: 微博
label_helpdesk_ticket_source: 工单源
label_helpdesk_ticket_time: 工单时间
label_helpdesk_save_cc: 保存CC为联系人
permission_view_helpdesk_reports: 查看报告
#2.1.2
label_helpdesk_answer_template: 回答模板
#2.1.3
label_helpdesk_previous_tickets: 过往工单
label_helpdesk_public_tickets: 启用公开工单
label_helpdesk_public_title: 公开工单标题
label_helpdesk_settings_public: 公开工单
label_helpdesk_public_comments: 允许添加注释
label_helpdesk_public_show_spent_time: 显示所花费的时间
label_helpdesk_public_link: 公开链接
#2.1.4
label_helpdesk_ticket_new: 新工单
label_helpdesk_report_plural: 支持中心报告
#2.2.0
label_helpdesk_contact_company: 支持中心公司
label_helpdesk_canned_response_plural: 标准化回应
label_helpdesk_new_canned_response: 新标准化回应
label_helpdesk_canned_response: 标准化回应
permission_manage_public_canned_responses: 管理公开的标准化回应
permission_manage_canned_responses: 管理标准化回应
#2.2.1
my_helpdesk_tickets: 我的支持中心工单
label_helpdesk_view_all_tickets: 查看所有工单
#2.2.3
label_helpdesk_tickets_conversation: 会话
#2.2.4
label_helpdesk_required_custom_fields_error: 联系人不应该有必要的自定义字段
#2.2.6
label_helpdesk_last_message_date: 更新工单
label_helpdesk_ago: "%{value} 之前"
#2.2.8
label_helpdesk_to:
label_helpdesk_send_as: 发送
label_helpdesk_not_send: "(不发送)"
label_helpdesk_send_as_notification: 发送通知
label_helpdesk_send_as_message: 发送初始信息
#2.2.9
label_helpdesk_incoming_mail_server: 接收邮件服务器
label_helpdesk_outgoing_mail_server: 发送邮件服务器
label_helpdesk_smtp_use_default_settings: 使用默认设置
label_helpdesk_smtp_server: SMTP服务器
label_helpdesk_smtp_tls: TLS加密
label_helpdesk_authentication: 身份验证方法
label_helpdesk_authentication_plain: 明文
label_helpdesk_authentication_login: 登录
label_helpdesk_authentication_cram_md5: MD5 质询-响应
label_helpdesk_smtp_domain:
#2.2.10
label_helpdesk_email_sending_problems: 电子邮件发送问题
#2.3.0
label_helpdesk_ticket_reaction_time: 反应时间
label_helpdesk_ticket_first_response_time: 首次响应时间
label_helpdesk_ticket_resolve_time: 解决时间
label_helpdesk_ticket_last_response_time: 等待响应时间
field_helpdesk_ticket: 支持中心工单
text_helpdesk_to_address_cant_be_blank: 地址不能为空
text_helpdesk_message_body_cant_be_blank: 消息信息不能为空
text_helpdesk_from_address_cant_be_blank: 来自地址不能为空
#2.4.0
label_helpdesk_vote: 投票
label_helpdesk_vote_settings: 允许投票
label_helpdesk_vote_comment_settings: 允许评论投票
label_helpdesk_mark: 请给我们的工作打分!
label_helpdesk_mark_awesome: 挺不错
label_helpdesk_mark_justok: 还凑合
label_helpdesk_mark_notgood: 不太行
label_helpdesk_vote_comment_placeholder: 发表评论
label_helpdesk_submit: 提交
label_helpdesk_vote_thank: 感谢您的投票!
label_helpdesk_close_page: 关闭页面
label_helpdesk_contact_vote: 联系人投票
label_helpdesk_vote_comment: 投票评论
field_vote: 投票
field_vote_comment: 投票评论
# 3.0.2
label_helpdesk_assign_contact_user: 分配联系人用户
label_helpdesk_create_private_tickets: 创建私有工单
label_helpdesk_all: 所有
label_helpdesk_widget: 小工具
label_helpdesk_widget_enable: 开启小工具
label_helpdesk_widget_available_projects: 可用项目
label_helpdesk_widget_no_available_projects: 你应该至少有一个项目启用桌面小工具模块用以激活小工具
label_helpdesk_widget_custom_fields: 可自定义字段
label_helpdesk_widget_activation_message: 下面的代码需要添加在页面上用以激活小工具
label_helpdesk_widget_name: 你的名字
label_helpdesk_widget_email: 邮件地址
label_helpdesk_widget_subject: 主题
label_helpdesk_widget_description: 工单描述
label_helpdesk_widget_create_ticket: 创建工单
label_helpdesk_widget_file_large: '抱歉, 太长了!'
label_helpdesk_widget_ticket_created: 工单已创建
label_helpdesk_widget_ticket_errors: "不能添加信息 "
label_helpdesk_widget_ticket_error_details: 细节
label_helpdesk_widget_ticket_error_description: 描述不能为空
label_helpdesk_reports: 支持中心报告
label_helpdesk_first_response_time: 第一次响应时间
label_helpdesk_report_names_first_response_time: 第一次响应时间
label_helpdesk_filter_time_interval: 报告时间间隔
label_helpdesk_first_response_time_interval_0_1h: '0 - 1时'
label_helpdesk_first_response_time_interval_1_2h: '1 - 2时'
label_helpdesk_first_response_time_interval_2_4h: '2 - 4时'
label_helpdesk_first_response_time_interval_4_8h: '4 - 8时'
label_helpdesk_first_response_time_interval_8_12h: '8 - 12时'
label_helpdesk_first_response_time_interval_12_24h: '12 - 24时'
label_helpdesk_first_response_time_interval_24_48h: '24 - 48时'
label_helpdesk_first_response_time_interval_48_0h: '大于48时'
label_helpdesk_average_first_response_time: '平均第一次响应时间'
label_helpdesk_average_responses_count: “关闭的响应的平均计数”
label_helpdesk_average_time_to_close: '平均工单关闭时间'
label_helpdesk_total_replies: 回复总数
label_helpdesk_hour: "小时"
label_helpdesk_minute: "分钟"
label_helpdesk_report_previous: '上一页'
label_helpdesk_report_deviation: '偏差'
label_helpdesk_busiest_time_of_day: 一天中最忙的时间
label_helpdesk_report_names_busiest_time_of_day: 一天中最忙的时间
label_helpdesk_busiest_time_of_day_interval_15_18h: '15 - 18时'
label_helpdesk_busiest_time_of_day_interval_18_21h: '18 - 21时'
label_helpdesk_busiest_time_of_day_interval_21_0h: '21 - 0时'
label_helpdesk_busiest_time_of_day_interval_0_3h: '0 - 3时'
label_helpdesk_busiest_time_of_day_interval_3_7h: '3 - 7时'
label_helpdesk_busiest_time_of_day_interval_7_10h: '7 - 10时'
label_helpdesk_busiest_time_of_day_interval_10_13h: '10 - 13时'
label_helpdesk_busiest_time_of_day_interval_13_15h: '13 - 15时'
label_helpdesk_busiest_time_of_day_new_tickets: 新工单
label_helpdesk_busiest_time_of_day_new_contacts: 新联系人
label_helpdesk_number_of_tickets: 工单数
label_helpdesk_open_tickets: 开启的工单
label_helpdesk_busiest_time_of_day_total_incoming: 传入总数
@@ -0,0 +1,52 @@
#custom routes for this plugin
resources :helpdesk_tickets, :only => [:edit, :destroy, :update]
match "helpdesk_search" => "helpdesk_search#usage", :via => [:get]
match "helpdesk_search/issues" => "helpdesk_search#usage", :via => [:get]
match "helpdesk_search/contacts" => "helpdesk_search#usage", :via => [:get]
match "helpdesk_search/issues/:issue_id" => "helpdesk_search#ticket_by_issue", :via => [:get]
match "helpdesk_search/issues/:issue_id/ticket" => "helpdesk_search#ticket_by_issue", :via => [:get]
match "helpdesk_search/contacts/:contact_id/issues" => "helpdesk_search#issues_by_contact", :via => [:get]
match "helpdesk_search/issues/:issue_id/messages" => "helpdesk_search#messages_by_issue", :via => [:get]
match "helpdesk_search/contacts/:contact_id/timeline" => "helpdesk_search#contact_timeline", :via => [:get]
resources :projects do
resources :canned_responses, :only => [:new, :create]
end
resources :canned_responses do
collection do
post :add
end
end
match "helpdesk_mailer" => "helpdesk_mailer#index",:via => [:get, :post]
match "helpdesk_mailer/get_mail" => "helpdesk_mailer#get_mail", :via => [:get, :post, :put]
match "helpdesk/save_settings" => "helpdesk#save_settings", :via => [:get, :post, :put ]
match "helpdesk/get_mail" => "helpdesk#get_mail", :via => [:get, :post, :put]
match "helpdesk/update_customer_email" => "helpdesk#update_customer_email", :via => [:get]
match "helpdesk/delete_spam" => "helpdesk#delete_spam", :via => [:delete]
match "helpdesk/email_note.:format" => "helpdesk#email_note", :via => [:get, :post]
match "helpdesk/create_ticket.:format" => "helpdesk#create_ticket", :via => [:get, :post]
match "helpdesk/show_original" => "helpdesk#show_original", :via => [:get, :post]
match '/projects/:project_id/helpdesk/reports/:report', :to => 'helpdesk_reports#show', :as => 'project_helpdesk_reports', :via => [:get]
match '/projects/:project_id/helpdesk/render_chart', :to => 'helpdesk_reports#render_chart', :as => 'project_helpdesk_render_chart', :via => [:get]
match 'helpdesk_widget/widget.:format' => 'helpdesk_widget#widget', :via => [:get], :constraints => { :only_ajax => true }
match 'helpdesk_widget/iframe.:format' => 'helpdesk_widget#iframe', :via => [:get], :constraints => { :only_ajax => true }
match 'helpdesk_widget/load_form.:format' => 'helpdesk_widget#load_form', :via => [:get], :constraints => { :only_ajax => true }
match 'helpdesk_widget/load_custom_fields' => 'helpdesk_widget#load_custom_fields', :via => [:get], :constraints => { :only_ajax => true }
match 'helpdesk_widget/avatar/:login' => 'helpdesk_widget#avatar', :via => [:get]
match 'helpdesk_widget/create_ticket' => 'helpdesk_widget#create_ticket', :via => [:post], :constraints => { :only_ajax => true }
get "mail_fetcher/receive_imap" => "mail_fetcher#receive_imap"
get "mail_fetcher/receive_pop3" => "mail_fetcher#receive_pop3"
match 'tickets/:id/:hash' => 'public_tickets#show', :as => :public_ticket, :via => [:get, :post]
match 'tickets/:id/add_comment/:hash' => 'public_tickets#add_comment', :as => :public_ticket_add_comment, :via => [:get, :post]
match 'vote/:id/:hash' => 'helpdesk_votes#show', :via => :get, :as => 'helpdesk_votes_show'
match 'vote/:id/:hash' => 'helpdesk_votes#vote', :via => :post, :as => 'helpdesk_votes_vote'
match 'vote/:id/:vote/:hash' => 'helpdesk_votes#fast_vote', :via => :get, :as => 'helpdesk_votes_fast_vote'
get 'attachments/:id/:ticket_id/:hash/:filename', :to => 'attachments#show', :id => /\d+/, :filename => /.*/, :as => 'hashed_named_attachment'
get 'attachments/download_hashed/:id/:ticket_id/:hash/:filename', :to => 'attachments#download', :id => /\d+/, :filename => /.*/, :as => 'hashed_download_named_attachment'