Initial Redmine tooling and local plugin forks

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/controller_contacts_duplicates_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class ControllerContactsDuplicatesHook < Redmine::Hook::ViewListener
+      def controller_contacts_duplicates_merge(context={})
+        context[:duplicate].journal_messages << context[:contact].journal_messages
+        context[:duplicate].helpdesk_tickets << context[:contact].helpdesk_tickets
+      end
+    end
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/helper_issues_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class HelperIssuesHook < Redmine::Hook::ViewListener
+
+      def helper_issues_show_detail_after_setting(context={})
+        if context[:detail].prop_key == 'vote'
+          detail = context[:detail]
+          context[:detail].value = HelpdeskTicket.vote_message(detail.value) if detail.value && detail.value.to_s =~ /^\d$/
+          context[:detail].old_value = HelpdeskTicket.vote_message(detail.old_value) if detail.old_value && detail.old_value.to_s =~ /^\d$/
+        end
+      end
+
+    end
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/issues_controller_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class IssuesControllerHook < Redmine::Hook::ViewListener
+      def controller_issues_new_before_save(context = {})
+        ticket = context[:issue].helpdesk_ticket
+        return if ticket.nil? || ticket.from_address.present? || ticket.customer.nil? || ticket.customer.primary_email.blank?
+        ticket.from_address = ticket.customer.primary_email
+      end
+    end
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/view_contacts_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class ViewContactsHook < Redmine::Hook::ViewListener
+      render_on :view_contacts_context_menu_before_delete, :partial => "context_menus/helpdesk_contacts" 
+    end
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/view_issues_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class ViewIssuesHook < Redmine::Hook::ViewListener
+      render_on :view_issues_edit_notes_bottom, :partial => 'issues/send_response'
+      def view_issues_sidebar_issues_bottom(context = {})
+        context[:controller].send(:render_to_string, { :partial => 'issues/helpdesk_reports', :locals => context }) +
+          context[:controller].send(:render_to_string, { :partial => 'issues/helpdesk_customer_profile', :locals => context })
+      end
+      render_on :view_issues_show_details_bottom, :partial => 'issues/ticket_data'
+      render_on :view_issues_form_details_top, :partial => 'issues/ticket_data_form'
+    end
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/view_journals_hook.rb

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+include ContactsHelper           
+
+module RedmineHelpdesk
+  module Hooks
+    class ShowJournalContactHook < Redmine::Hook::ViewListener     
+      render_on :view_issues_history_journal_bottom, :partial => "journals/journal_contact" 
+    end   
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/view_layouts_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class ViewsLayoutsHook < Redmine::Hook::ViewListener
+      def view_layouts_base_html_head(context={})
+        return stylesheet_link_tag(:helpdesk, :plugin => 'redmine_contacts_helpdesk')
+      end
+    end
+  end
+end

plugins/redmine_contacts_helpdesk/lib/redmine_helpdesk/hooks/view_projects_hook.rb

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+module RedmineHelpdesk
+  module Hooks
+    class ViewProjectsHook < Redmine::Hook::ViewListener
+      def view_projects_show_sidebar_bottom(context = {})
+        context[:controller].send(:render_to_string, { :partial => 'issues/helpdesk_reports', :locals => context }) +
+          context[:controller].send(:render_to_string, { :partial => 'projects/helpdesk_tickets', :locals => context })
+      end
+    end
+  end
+end