Refresh roadmap after Helpdesk validation
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@@ -25,11 +25,36 @@ environment. Before risky edits, archive the current plugin directories in
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LAN Redmine copy.
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- Short alias/usage routes were added to avoid noisy routing errors during
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manual browser testing.
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- Full end-to-end helpdesk outbox validation is still pending.
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- Helpdesk mail import, Helpdesk metadata lookup, default non-email updates,
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and explicit outbound Helpdesk replies are live-smoke-tested through redMCP.
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- Helpdesk outbox/worker validation is still pending.
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- Next meaningful milestone:
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- Build the external worker/indexer that consumes `event_outbox_events`,
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enriches via read-only MySQL joins, and emits deterministic ticket/message
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documents for external indexing.
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- Validate `redmine_outbox_worker.py` end to end against controlled Helpdesk
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activity, document the derived JSONL shape, then choose the external index
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target.
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## 2026-04-24 - Helpdesk/redMCP Smoke Validation
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- Touched areas:
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- `redMCP`
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- Helpdesk test tooling
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- Purpose:
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- Prove the LAN test instance can import a Helpdesk email, expose its
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Helpdesk metadata through redMCP, update a non-Helpdesk control issue, send
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an explicit Helpdesk reply, and verify outbound delivery through Mailpit.
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- Make customer-visible Helpdesk email opt-in in redMCP.
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- Behavior clarified:
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- `RedMCP\RedmineClient::updateIssue()` uses the normal Redmine REST API and
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does not send a Helpdesk email by default.
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- `updateIssue(..., ['send_helpdesk_email' => true])` and
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`sendHelpdeskIssueResponse()` deliberately use the Helpdesk email path.
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- LAN test result:
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- `./helpdesk_smoke_test.py` passed against `fud-helpdesk` and
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`fud-nohelpdesk`.
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- The smoke test verifies that a default issue update does not send Mailpit
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mail, while an explicit Helpdesk response does.
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- Latest documented passing run created and closed controlled Helpdesk issue
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`#39871`.
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## 2026-04-24 - POP3 Get Mail Compatibility Fix
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