![[message (1).eml]]## Helpdesk ticket rendering notes

**Ticket 41753** is used here as an example.

![rendered helpdesk ticket 41753 with circled areas for annotation](./rendered-helpdesk-ticket-41753.png)

## Ticket https://rm.ldrprep.com/issues/43025
The resulting subject is just "Let's", and it seems like this is caused by UTF-8 characters. The actual email text is as follows:
```text
Subject: =?UTF-8?B?TGV04oCZcw==?= update your password
```