module PublicTicketsHelper include HelpdeskHelper def authoring_public(journal, options={}) if journal.journal_message && journal.journal_message.from_address l(options[:label] || :label_added_time_by, :author => mail_to(journal.journal_message.contact_email), :age => ticket_time_tag(journal.created_on)).html_safe else l(options[:label] || :label_added_time_by, :author => journal.user.name, :age => ticket_time_tag(journal.created_on)).html_safe end end def ticket_time_tag(time) text = distance_of_time_in_words(Time.now, time) content_tag('acronym', text, :title => format_time(time)) end def link_to_attachments_with_hash(container, options = {}) options.assert_valid_keys(:author, :thumbnails) if container.attachments.any? options = {:deletable => container.attachments_deletable?, :author => true}.merge(options) render :partial => 'attachment_links', :locals => {:attachments => container.attachments, :options => options, :thumbnails => (options[:thumbnails] && Setting.thumbnails_enabled?)} end end def link_to_attachment_with_hash(attachment, options={}) text = options.delete(:text) || attachment.filename route_method = options.delete(:download) ? :hashed_download_named_attachment_path : :hashed_named_attachment_path html_options = options.slice!(:only_path) url = send(route_method, attachment, @ticket.id, @ticket.token, attachment.filename, options) link_to text, url, html_options end end