# Feature detail: Interactive browse loop

**Parent roadmap:** [[../features-for-redmine_tickets-sync]]  
**Status:** MVP+ polish 2026-07-15  
**Module:** `redmine_ticket_browse.py`

## Flow

1. Filtered ticket list via **fzf** (preview pane) or numbered pick  
2. **Enter** → Markdown pager (`glow` / `bat` / `batcat` / `cat`)  
3. After pager → **action menu**  
4. Back to list until Esc/q  

## Actions (queue-safe)

| Key | Behavior |
|-----|----------|
| v / Enter | View again |
| n / p | Queue internal / private note |
| f | Queue field update (names) |
| t | Local control-tag |
| c | ticket-contact handoff |
| e | Pattern entities |
| **m** | NMI cs-brief → confirm → **private** note draft |
| i | Print id |
| l / q | List / quit |

## Flags

- `--where`, `--status`, `--control-tag`, `--has-attachments`, **`--open-only`**
- `--max-tickets`, `--order`, `--pager`, `--once`, **`--no-preview`**

## Done polish

- [x] fzf header lists actions  
- [x] fzf preview pane  
- [x] loud draft banner  
- [x] NMI menu action  

## Non-goals

- Full curses app (separate spike)  
- Customer-email from browse (CLI-only by design)  
- Applying prod writes from browse without draft step