{
  "version": 1,
  "project": "customer-service",
  "description": "Known spam / clutter profiles seeded from verified production broom passes and legacy Rebot KnownSpam rules. Customer and maybe-customer contact safety gates must be applied by the tool before any close.",
  "universal_safety_gates": {
    "skip_contact_tags": [
      "Customer",
      "maybe-customer"
    ],
    "require_open_ticket": true,
    "require_project": "customer-service",
    "write_impersonate_user": "rebot"
  },
  "profiles": [
    {
      "name": "globalindustrial-promos",
      "category": "spam-promotional",
      "confidence": "high",
      "source": "verified-production-and-rebot",
      "sender_regexes": [
        "^reply@globalindustrial\\.com$"
      ],
      "subject_regexes": [
        "(?i)\\b(clearance|sale|save|% off|bestsellers|fans|blowers|cooling|storage|power tools|kee safety|roadway safety|advanced ac)\\b"
      ]
    },
    {
      "name": "vistaprint-promos",
      "category": "spam-promotional",
      "confidence": "high",
      "source": "verified-production",
      "sender_regexes": [
        "^noreply@mail\\.vistaprint\\.com$"
      ],
      "subject_regexes": [
        "(?i)\\b(sale|save|% off|email exclusive|ends|qualifying orders|favorite sale|customer faves|buy more)\\b"
      ]
    },
    {
      "name": "qnap-newsletters",
      "category": "spam-promotional",
      "confidence": "high",
      "source": "verified-production",
      "sender_regexes": [
        "^enews-noreply@qnap\\.com$"
      ],
      "subject_regexes": [
        "(?i)\\b(qnap|photodirector|nas|security advisory|product of the year|jc-star|file backup|heic)\\b|^—$|^61｜New$"
      ]
    },
    {
      "name": "business-journals-promos",
      "category": "spam-promotional",
      "confidence": "high",
      "source": "verified-production",
      "sender_regexes": [
        "^replycincinnati@engaged\\.bizjournals\\.com$",
        "^replycincinnati@partner\\.bizjournals\\.com$",
        "^acollett@bizjournals\\.com$"
      ],
      "subject_regexes": [
        "(?i)\\b(events|nominations|business summit|brand next to key business lists|chambercomp|workers.? comp)\\b"
      ]
    },
    {
      "name": "legacy-rebot-promotional-senders",
      "category": "spam-promotional",
      "confidence": "medium",
      "source": "legacy-rebot-knownspam",
      "sender_regexes": [
        "^.*@.*roku\\.com$",
        "^no\\.reply@masterclass\\.com$",
        "^donotreply@walmart\\.com$",
        "^.*@uber\\.com$",
        "^no-reply@inhome\\.walmart\\.com$",
        "^.*wingsandrings\\.com$",
        "^.*@tryfinally\\.co$",
        "^.*crackerbarrel\\.com$",
        "^.*shop\\.tiktok\\.com$",
        "^noreply_samsung@sea\\.samsung\\.com$",
        "^noreply@email\\.crunchbase\\.com$",
        "^.*webstaurantstore\\.com$",
        "^support@helium10\\.com$",
        "^noreply@popmenu\\.com$",
        "^info@go\\.cbts\\.com$",
        "^noreply@rush-delivery\\.com$"
      ],
      "subject_regexes": []
    },
    {
      "name": "legacy-rebot-operational-clutter",
      "category": "automated-operational",
      "confidence": "medium",
      "source": "legacy-rebot-knownspam",
      "sender_regexes": [
        "^.*@indeedemail\\.com$",
        "^no-reply@indeed\\.com$",
        "mailnull@amazon\\.com",
        "^info@emailbiz\\.dukeenergy\\.com$"
      ],
      "subject_regexes": [
        "(?i)Your Amazon\\.com order.*has shipped",
        "(?i)^Your Duke energy statement is ready",
        "(?i)^Your Amazon\\.com order.*",
        "(?i)^UPS Billing: Payment Received.*",
        "(?i)^UPS Billing:.*new invoice.*",
        "(?i)^.applied on indeed.*",
        "(?i)^See results for the assessments you sent to.*",
        "(?i)^Reminder: Leave feedback on your interview with.*",
        "(?i)^Pekin AutoPay Payment.*",
        "(?i)^Notification of Active Listings Report availability"
      ],
      "default_action": "report-only-until-approved"
    },
    {
      "name": "legacy-rebot-receipts-routing-reference",
      "category": "routing-reference",
      "confidence": "medium",
      "source": "legacy-rebot-receipts-classifier",
      "sender_regexes": [
        "culliganbillingoh@culliganwaterco\\.com",
        "accounting@amshippingsupplies\\.com",
        "bookkeeperasl@gmail\\.com",
        "bounces-noreply@mandrillapp\\.com"
      ],
      "subject_regexes": [
        "(?i)You have a new bill from altafiber"
      ],
      "default_action": "do-not-close-as-spam-route-later"
    }
  ]
}