# RedmineUP Local Fork Changelog

The installed RedmineUP `redmine_contacts` and `redmine_contacts_helpdesk`
plugins are treated as locally maintained legacy code for this Redmine 3.4.4
environment. Before risky edits, archive the current plugin directories in
`dist/` and record the purpose, touched behavior, and LAN test result here.

## Current Checkpoint

- Baseline:
  - Redmine `3.4.4`
  - `redmine_contacts` `4.1.2 PRO`
  - `redmine_contacts_helpdesk` `3.0.9 PRO`
- Strategic direction:
  - Treat helpdesk/customer data as first-class.
  - Prefer local-fork plugin edits when they unlock safer search/indexing.
  - Keep Redmine request paths independent from external worker/index failures.
- Implemented locally:
  - `redmine_event_outbox` plugin with issue/journal/contact events.
  - Optional helpdesk outbox hooks for `HelpdeskTicket` and `JournalMessage`.
  - Read-only `helpdesk_search/*` JSON endpoints in the local helpdesk fork.
  - Standalone contact CLI and read-only helpdesk export/search CLI.
- LAN deployment status:
  - Helpdesk search routes were deployed and route-loaded successfully on the
    LAN Redmine copy.
  - Short alias/usage routes were added to avoid noisy routing errors during
    manual browser testing.
  - Helpdesk mail import, Helpdesk metadata lookup, default non-email updates,
    and explicit outbound Helpdesk replies are live-smoke-tested through redMCP.
  - Helpdesk outbox/worker validation now has a repeatable live script.
- Next meaningful milestone:
  - Run `validate_helpdesk_outbox_worker.py` after outbox or worker changes,
    then choose the external index target and durable processing policy.

## 2026-04-25 - Helpdesk Outbox Worker Validation

- Touched areas:
  - Helpdesk test tooling
  - External outbox worker validation docs
- Purpose:
  - Make Helpdesk outbox coverage repeatable after database refreshes and
    worker changes.
  - Validate worker enrichment against a real Mailpit-imported Helpdesk ticket
    without claiming rows or marking them processed.
- Behavior checked:
  - Controlled Helpdesk import produces `helpdesk_ticket.created`,
    `helpdesk_ticket.updated`, `journal_message.created`, `journal.created`,
    and `issue.updated` rows.
  - Worker dry-run enrichment emits `event`, `ticket`, and `message` documents.
  - Derived message documents expose `has_bcc_address` but do not expose raw
    `bcc_address`.
- LAN test result:
  - `./validate_helpdesk_outbox_worker.py` passed against `fud-helpdesk` and
    `fud-nohelpdesk`.
  - Latest documented passing run created and closed controlled Helpdesk issue
    `#39873`.
  - Observed outbox rows: 1 `helpdesk_ticket.created`, 3
    `helpdesk_ticket.updated`, 1 `journal_message.created`, 3
    `journal.created`, and 2 `issue.updated`.
  - Worker dry-run enrichment produced 10 `event`, 6 `ticket`, and 2
    `message` documents without claiming or marking rows processed.

## 2026-04-24 - Helpdesk/redMCP Smoke Validation

- Touched areas:
  - `redMCP`
  - Helpdesk test tooling
- Purpose:
  - Prove the LAN test instance can import a Helpdesk email, expose its
    Helpdesk metadata through redMCP, update a non-Helpdesk control issue, send
    an explicit Helpdesk reply, and verify outbound delivery through Mailpit.
  - Make customer-visible Helpdesk email opt-in in redMCP.
- Behavior clarified:
  - `RedMCP\RedmineClient::updateIssue()` uses the normal Redmine REST API and
    does not send a Helpdesk email by default.
  - `updateIssue(..., ['send_helpdesk_email' => true])` and
    `sendHelpdeskIssueResponse()` deliberately use the Helpdesk email path.
- LAN test result:
  - `./helpdesk_smoke_test.py` passed against `fud-helpdesk` and
    `fud-nohelpdesk`.
  - The smoke test verifies that a default issue update does not send Mailpit
    mail, while an explicit Helpdesk response does.
  - Latest documented passing run created and closed controlled Helpdesk issue
    `#39871`.

## 2026-04-24 - POP3 Get Mail Compatibility Fix

- Touched plugin:
  - `redmine_contacts`
  - `redmine_contacts_helpdesk`
- Purpose:
  - Fix Helpdesk POP3 retrieval on the LAN test host when Ruby 2.5 raises
    `FrozenError: can't modify frozen String` inside `Net::POP3`.
  - Allow Helpdesk outbound mail to use Mailpit's unauthenticated SMTP listener.
- Behavior changed:
  - Changed POP3 message retrieval from `msg.pop` to `msg.pop(String.new)` so
    Ruby's POP3 code appends chunks into an explicit mutable destination string.
  - This does not change message handling semantics; it only avoids relying on
    Ruby's default empty string argument being mutable.
  - Changed Helpdesk SMTP delivery option construction to omit
    `authentication`, `user_name`, and `password` when the project SMTP
    authentication setting is blank.
- LAN test result:
  - Deployed to `/usr/share/redmine/plugins/redmine_contacts`.
  - `HelpdeskMailer.check_project(Project.find("fud-helpdesk").id)` completed
    successfully and processed 1 message.
  - Deployed to `/usr/share/redmine/plugins/redmine_contacts_helpdesk`.
  - Mailpit rejected `AUTH PLAIN` with `502 5.5.1 Command not implemented`.
    After blanking SMTP auth settings and omitting auth options, a Helpdesk test
    mail for issue `#39863` was delivered to Mailpit.

## 2026-04-21 - Helpdesk Search Foundation

- Archives created before plugin edits:
  - `dist/redmine_contacts-4.1.2-local-before-helpdesk-search-20260421T215548Z.tar.gz`
  - `dist/redmine_contacts_helpdesk-3.0.9-local-before-helpdesk-search-20260421T215548Z.tar.gz`
- Touched plugins:
  - `redmine_contacts_helpdesk`
  - `redmine_event_outbox`
- Purpose:
  - Make helpdesk ticket and message identity available to external search and
    indexing workers.
  - Avoid relying on Redmine issue author when helpdesk-created tickets use
    `Anonymous`.
- Behavior changed:
  - Added read-only `helpdesk_search/*` JSON endpoints guarded by the existing
    `view_helpdesk_tickets` permission.
  - Added optional outbox hooks for `HelpdeskTicket` and `JournalMessage`.
- Payload/content policy:
  - Include ids, source, direction, message id, and non-body address metadata.
  - Do not copy email bodies, private note text, attachments, or BCC addresses
    into event rows or the read API.
- LAN test result:
  - Pending. Validate on the LAN Redmine copy by creating/updating a controlled
    helpdesk ticket and journal message, checking `event_outbox_events`, and
    calling the new `helpdesk_search/*` endpoints with a user/API key that has
    `view_helpdesk_tickets`.