Jason Thistlethwaite
133 lines
4.4 KiB
JSON
133 lines
4.4 KiB
JSON
{
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"version": 1,
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"project": "customer-service",
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"description": "Known spam / clutter profiles seeded from verified production broom passes and legacy Rebot KnownSpam rules. Customer and maybe-customer contact safety gates must be applied by the tool before any close.",
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"universal_safety_gates": {
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"skip_contact_tags": [
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"Customer",
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"maybe-customer"
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],
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"require_open_ticket": true,
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"require_project": "customer-service",
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"write_impersonate_user": "rebot"
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},
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"profiles": [
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{
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"name": "globalindustrial-promos",
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"category": "spam-promotional",
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"confidence": "high",
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"source": "verified-production-and-rebot",
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"sender_regexes": [
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"^reply@globalindustrial\\.com$"
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],
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"subject_regexes": [
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"(?i)\\b(clearance|sale|save|% off|bestsellers|fans|blowers|cooling|storage|power tools|kee safety|roadway safety|advanced ac)\\b"
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]
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},
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{
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"name": "vistaprint-promos",
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"category": "spam-promotional",
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"confidence": "high",
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"source": "verified-production",
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"sender_regexes": [
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"^noreply@mail\\.vistaprint\\.com$"
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],
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"subject_regexes": [
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"(?i)\\b(sale|save|% off|email exclusive|ends|qualifying orders|favorite sale|customer faves|buy more)\\b"
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]
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},
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{
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"name": "qnap-newsletters",
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"category": "spam-promotional",
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"confidence": "high",
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"source": "verified-production",
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"sender_regexes": [
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"^enews-noreply@qnap\\.com$"
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],
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"subject_regexes": [
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"(?i)\\b(qnap|photodirector|nas|security advisory|product of the year|jc-star|file backup|heic)\\b|^—$|^61｜New$"
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]
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},
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{
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"name": "business-journals-promos",
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"category": "spam-promotional",
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"confidence": "high",
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"source": "verified-production",
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"sender_regexes": [
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"^replycincinnati@engaged\\.bizjournals\\.com$",
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"^replycincinnati@partner\\.bizjournals\\.com$",
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"^acollett@bizjournals\\.com$"
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],
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"subject_regexes": [
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"(?i)\\b(events|nominations|business summit|brand next to key business lists|chambercomp|workers.? comp)\\b"
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]
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},
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{
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"name": "legacy-rebot-promotional-senders",
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"category": "spam-promotional",
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"confidence": "medium",
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"source": "legacy-rebot-knownspam",
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"sender_regexes": [
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"^.*@.*roku\\.com$",
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"^no\\.reply@masterclass\\.com$",
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"^donotreply@walmart\\.com$",
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"^.*@uber\\.com$",
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"^no-reply@inhome\\.walmart\\.com$",
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"^.*wingsandrings\\.com$",
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"^.*@tryfinally\\.co$",
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"^.*crackerbarrel\\.com$",
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"^.*shop\\.tiktok\\.com$",
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"^noreply_samsung@sea\\.samsung\\.com$",
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"^noreply@email\\.crunchbase\\.com$",
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"^.*webstaurantstore\\.com$",
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"^support@helium10\\.com$",
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"^noreply@popmenu\\.com$",
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"^info@go\\.cbts\\.com$",
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"^noreply@rush-delivery\\.com$"
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],
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"subject_regexes": []
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},
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{
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"name": "legacy-rebot-operational-clutter",
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"category": "automated-operational",
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"confidence": "medium",
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"source": "legacy-rebot-knownspam",
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"sender_regexes": [
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"^.*@indeedemail\\.com$",
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"^no-reply@indeed\\.com$",
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"mailnull@amazon\\.com",
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"^info@emailbiz\\.dukeenergy\\.com$"
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],
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"subject_regexes": [
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"(?i)Your Amazon\\.com order.*has shipped",
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"(?i)^Your Duke energy statement is ready",
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"(?i)^Your Amazon\\.com order.*",
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"(?i)^UPS Billing: Payment Received.*",
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"(?i)^UPS Billing:.*new invoice.*",
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"(?i)^.applied on indeed.*",
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"(?i)^See results for the assessments you sent to.*",
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"(?i)^Reminder: Leave feedback on your interview with.*",
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"(?i)^Pekin AutoPay Payment.*",
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"(?i)^Notification of Active Listings Report availability"
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],
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"default_action": "report-only-until-approved"
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},
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{
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"name": "legacy-rebot-receipts-routing-reference",
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"category": "routing-reference",
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"confidence": "medium",
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"source": "legacy-rebot-receipts-classifier",
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"sender_regexes": [
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"culliganbillingoh@culliganwaterco\\.com",
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"accounting@amshippingsupplies\\.com",
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"bookkeeperasl@gmail\\.com",
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"bounces-noreply@mandrillapp\\.com"
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],
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"subject_regexes": [
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"(?i)You have a new bill from altafiber"
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],
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"default_action": "do-not-close-as-spam-route-later"
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}
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]
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}
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