Jason Thistlethwaite
68 lines
2.1 KiB
Ruby
68 lines
2.1 KiB
Ruby
class HelpdeskTicketsController < ApplicationController
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unloadable
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before_filter :find_issue, :except => :destroy
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before_filter :find_helpdesk_ticket, :only => :destroy
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before_filter :authorize
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helper :helpdesk
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def edit
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@show_form = "true"
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respond_to do |format|
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format.js
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end
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end
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def update
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@helpdesk_ticket.attributes = params[:helpdesk_ticket]
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@helpdesk_ticket.cc_address = params[:helpdesk_ticket][:cc_address].reject(&:empty?).join(',') if params[:helpdesk_ticket][:cc_address]
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@helpdesk_ticket.issue = @issue
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@helpdesk_ticket.from_address = @helpdesk_ticket.customer.primary_email if @helpdesk_ticket.customer
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if @helpdesk_ticket.save
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flash[:notice] = l(:notice_successful_update)
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respond_to do |format|
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format.html { redirect_back_or_default({:controller => 'issues', :action => 'show', :id => @issue}) }
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format.api { render_api_ok }
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end
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else
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flash[:error] = @helpdesk_ticket.errors.full_messages.flatten.join("\n")
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respond_to do |format|
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format.html { redirect_back_or_default({:controller => 'issues', :action => 'show', :id => @issue}) }
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format.api { render_validation_errors(@helpdesk_ticket) }
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end
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end
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end
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def destroy
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if @helpdesk_ticket.destroy
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flash[:notice] = l(:notice_successful_delete)
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respond_to do |format|
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format.html { redirect_back_or_default({:controller => 'issues', :action => 'show', :id => @issue}) }
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format.api { render_api_ok }
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end
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else
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flash[:error] = l(:notice_unsuccessful_save)
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end
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end
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private
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def find_helpdesk_ticket
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@helpdesk_ticket = HelpdeskTicket.find(params[:id])
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@issue = @helpdesk_ticket.issue
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@project = @issue.project if @issue
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rescue ActiveRecord::RecordNotFound
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render_404
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end
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def find_issue
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@issue = Issue.find(params[:issue_id])
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@project = @issue.project
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@helpdesk_ticket = @issue.helpdesk_ticket || HelpdeskTicket.new(:ticket_date => Time.now, :issue => @issue)
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rescue ActiveRecord::RecordNotFound
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render_404
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end
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end
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