Jason Thistlethwaite
557 lines
22 KiB
Plaintext
557 lines
22 KiB
Plaintext
function getXmlHttp(){
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var xmlhttp;
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try {
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xmlhttp = new ActiveXObject("Msxml2.XMLHTTP");
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} catch (e) {
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try {
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xmlhttp = new ActiveXObject("Microsoft.XMLHTTP");
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} catch (E) {
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xmlhttp = false;
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}
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}
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if (!xmlhttp && typeof XMLHttpRequest!='undefined') {
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xmlhttp = new XMLHttpRequest();
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}
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return xmlhttp;
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}
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var RedmineHelpdeskWidget = {
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widget: document.getElementById('helpdesk_widget'),
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widget_button: null,
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width: 400,
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height: 500,
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margin: 20,
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iframe: null,
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form: null,
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schema: null,
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reload: false,
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configuration: {},
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attachment: null,
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base_url: '<%= Setting.protocol %>://<%= Setting.host_name %>',
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config: function(configuration){
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this.configuration = configuration;
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this.apply_config();
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},
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apply_config: function(){
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if (this.configuration['color']) {
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this.widget_button.style.backgroundColor = this.configuration['color'];
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}
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switch (this.configuration['position']) {
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case 'topLeft':
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this.widget.style.top = '20px';
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this.widget.style.left = '20px';
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break;
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case 'topRight':
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this.widget.style.top = '20px';
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this.widget.style.right = '20px';
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break;
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case 'bottomLeft':
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this.widget.style.bottom = '20px';
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this.widget.style.left = '20px';
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break;
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case 'bottomRight':
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this.widget.style.bottom = '20px';
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this.widget.style.right = '20px';
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break;
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default:
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widget.style.bottom = '20px';
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widget.style.right = '20px';
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}
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},
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translation: function(field){
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return this.configuration['translation'] && this.configuration['translation'][field] ? this.configuration['translation'][field] : null;
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},
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identify: function(field){
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return this.configuration['identify'] && this.configuration['identify'][field] ? this.configuration['identify'][field] : null
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},
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load: function() {
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this.widget.addEventListener('click', function(){ RedmineHelpdeskWidget.toggle() });
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this.create_widget_button();
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this.decorate_widget_button();
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this.create_iframe();
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this.decorate_iframe();
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this.load_schema();
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this.created = true;
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},
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load_schema: function() {
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var xmlhttp = getXmlHttp();
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xmlhttp.open('GET', this.base_url + '/helpdesk_widget/load_form.json', true);
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xmlhttp.responseType = 'json';
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xmlhttp.onreadystatechange = function() {
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if (xmlhttp.readyState == 4) {
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if (xmlhttp.status == 200 || xmlhttp.status == 304) {
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RedmineHelpdeskWidget.schema = xmlhttp.response;
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RedmineHelpdeskWidget.fill_form();
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} else {
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RedmineHelpdeskWidget.schema = {};
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}
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}
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};
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xmlhttp.send(null);
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},
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create_widget_button: function(){
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button = document.createElement('div');
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button.id = 'widget_button';
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button.className = 'widget_button';
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button.innerHTML = this.configuration['icon'] || '?';
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button.setAttribute('name', 'helpdesk_widget_button');
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button.style.backgroundColor = '#7E8387';
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button.style.backgroundSize = '15px 15px';
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button.style.cursor = 'pointer';
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button.style.color = 'white';
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button.style.textAlign = 'center';
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button.style.fontSize = '32px';
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button.style.verticalAlign = 'middle';
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button.style.lineHeight = '54px';
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button.style.borderRadius = '30px';
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button.style.boxShadow = 'rgba(0, 0, 0, 0.258824) 0px 2px 5px 0px';
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button.style.display = 'none';
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button.style.webkitTransition = "transform 0.2s ease";
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this.widget_button = button;
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this.widget.appendChild(button);
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},
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decorate_widget_button: function(){
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widget = this.widget;
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widget.style.position = 'fixed';
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widget.style.bottom = '20px';
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widget.style.right = '20px';
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widget.style.width = '54px';
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widget.style.height = '54px';
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widget.style.zIndex = 9999;
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},
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create_iframe: function(){
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this.iframe = document.createElement('iframe');
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this.widget.appendChild(this.iframe);
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},
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decorate_iframe: function(){
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iframe = this.iframe;
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iframe.setAttribute('id', 'helpdesk_ticket_container');
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iframe.setAttribute('width', this.width);
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iframe.setAttribute('height', 0);
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iframe.setAttribute('frameborder', 0);
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iframe.style.visibility = 'hidden';
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iframe.style.position = 'absolute';
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iframe.style.opacity = '0';
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iframe.style.width = this.width;
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iframe.style.backgroundColor = 'white';
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iframe.style.webkitTransition = "opacity 0.2s ease";
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iframe.style.boxShadow = 'rgba(0, 0, 0, 0.258824) 0px 1px 4px 0px';
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iframe.setAttribute('name', 'helpdesk_widget_iframe');
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},
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fill_form: function(){
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if (Object.keys(this.schema.projects).length > 0) {
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this.apply_avatar();
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this.create_form();
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this.create_form_title();
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this.create_error_flash();
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if (this.identify('redmineUserID')) {
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this.create_form_hidden(this.form, 'redmine_user', 'redmine_user', 'form-control', this.identify('redmineUserID'));
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}
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if (this.identify('nameValue')) {
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this.create_form_hidden(this.form, 'username', 'username', 'form-control', this.identify('nameValue'));
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} else {
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this.create_form_text(this.form, 'username', 'username', this.translation('nameLabel') || '<%= t(:label_helpdesk_widget_name) %>', 'form-control', this.identify('nameValue'), true);
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}
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if (this.identify('emailValue')) {
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this.create_form_hidden(this.form, 'email', 'email', 'form-control', this.identify('emailValue'));
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} else {
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this.create_form_text(this.form, 'email', 'email' , this.translation('emailLabel') || '<%= t(:label_helpdesk_widget_email) %>', 'form-control', this.identify('emailValue'), true);
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}
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if (this.identify('subjectValue')) {
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this.create_form_hidden(this.form, 'subject', 'issue[subject]', 'form-control', this.identify('subjectValue'));
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} else {
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this.create_form_text(this.form, 'subject', 'issue[subject]' , this.translation('subjectLabel') || '<%= t(:label_helpdesk_widget_subject) %>', 'form-control', this.identify('subjectValue'), true);
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}
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this.create_projects_selector();
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this.create_form_area(this.form, 'description', 'issue[description]' , this.translation('descriptionLabel') || '<%= t(:label_helpdesk_widget_description) %>', 'form-control', true);
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var project_id = null;
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var tracker_id = null;
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if (RedmineHelpdeskWidget.configuration['identify']){
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project_id = RedmineHelpdeskWidget.schema.projects[RedmineHelpdeskWidget.configuration['identify']['projectValue']];
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if (project_id) {
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tracker_id = RedmineHelpdeskWidget.schema.projects_data[project_id].trackers[RedmineHelpdeskWidget.configuration['identify']['trackerValue']];
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}
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}
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this.load_project_data(project_id || this.schema.projects[Object.keys(this.schema.projects)[0]], tracker_id);
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this.iframe.contentWindow.document.body.appendChild(this.form);
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this.append_stylesheets();
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this.append_scripts();
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this.create_message_listener();
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} else {
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this.widget.style.display = 'none';
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}
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},
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apply_avatar: function(){
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button = document.getElementById('widget_button');
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avatar = RedmineHelpdeskWidget.configuration['user_avatar'];
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if (avatar && avatar.length > 0) {
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var xmlhttp = getXmlHttp();
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xmlhttp.open('GET', RedmineHelpdeskWidget.base_url + '/helpdesk_widget/avatar/' + avatar, true);
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xmlhttp.onreadystatechange = function() {
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if (xmlhttp.readyState == 4) {
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if (xmlhttp.status == 200 || xmlhttp.status == 304) {
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button.style.backgroundSize = 'cover';
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button.style.backgroundImage = 'url(' + RedmineHelpdeskWidget.base_url + '/helpdesk_widget/avatar/' + avatar + ')' ;
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button.style.border = '2px solid';
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button.innerHTML = ' ';
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} else {
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button.style.backgroundSize = '15px 15px';
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button.innerHTML = '?';
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}
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button.style.display = 'block';
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button.style.lineHeight = '50px';
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}
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};
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xmlhttp.send(null);
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} else {
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button.style.lineHeight = '54px';
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button.style.backgroundSize = '15px 15px';
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button.innerHTML = '?';
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button.style.display = 'block';
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}
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},
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append_stylesheets: function(){
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if (this.configuration['styles']) {
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styles_css = document.createElement('style');
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styles_css.innerHTML = this.configuration['styles'];
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styles_css.type = "text/css";
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}
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widget_css = document.createElement('link');
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widget_css.href = this.base_url + '/helpdesk_widget/widget.css';
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widget_css.rel = "stylesheet";
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widget_css.type = "text/css";
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this.iframe.contentWindow.document.head.appendChild(widget_css);
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if (this.configuration['styles']) {
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this.iframe.contentWindow.document.head.appendChild(styles_css);
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}
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},
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append_scripts: function(){
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script = document.createElement('script');
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script.type = 'text/javascript';
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script.src = this.base_url + '/helpdesk_widget/iframe.js';
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this.iframe.contentWindow.document.head.appendChild(script);
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config_script = document.createElement('script');
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config_script.innerHTML = "var RedmineHelpdeskIframe = {configuration: "+ JSON.stringify(this.configuration) +"}";
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this.iframe.contentWindow.document.head.appendChild(config_script);
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},
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create_form: function(){
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this.form = document.createElement('form');
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this.form.action = this.base_url + '/helpdesk_widget/create_ticket';
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this.form.acceptCharset = 'UTF-8';
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this.form.method = 'post';
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this.form.id = 'widget_form';
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this.form.setAttribute('onSubmit', 'submitTicketForm(); return false;');
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this.form.style.marginBottom = 0;
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},
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create_form_title: function(){
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if (this.configuration['title']) {
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title_div = document.createElement('div');
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title_div.id = 'title';
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title_div.className = 'title';
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title_div.innerHTML = this.configuration['title'];
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this.form.appendChild(title_div);
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}
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},
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create_error_flash: function(){
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flash_div = document.createElement('div');
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flash_div.id = 'flash';
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flash_div.className = 'flash';
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this.form.appendChild(flash_div);
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},
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create_projects_selector: function(){
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var project_id = null;
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if (RedmineHelpdeskWidget.configuration['identify']){
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project_id = RedmineHelpdeskWidget.schema.projects[RedmineHelpdeskWidget.configuration['identify']['projectValue']];
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}
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if (project_id) {
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this.create_form_hidden(this.form, 'project_id', 'project_id', 'form-control projects', project_id);
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} else {
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this.create_form_select(this.form, 'project_id', 'project_id', RedmineHelpdeskWidget.schema.projects, project_id, 'form-control projects');
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}
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},
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load_project_data: function(project_id, tracker_id){
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container_div = this.form.getElementsByClassName('container')[0]
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if (container_div) { container_div.remove() };
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container_div = document.createElement('div');
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container_div.id = 'container';
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container_div.className = 'container';
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custom_div = document.createElement('div');
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custom_div.id = 'custom_fields';
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custom_div.className = 'custom_fields';
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submit_div = document.createElement('div');
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submit_div.id = 'submit_button';
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submit_div.className = 'submit_button';
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container_div.appendChild(custom_div);
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container_div.appendChild(submit_div);
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if (RedmineHelpdeskWidget.configuration['identify'] && RedmineHelpdeskWidget.schema.projects_data[project_id].trackers[RedmineHelpdeskWidget.configuration['identify']['trackerValue']]){
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tracker_id = RedmineHelpdeskWidget.schema.projects_data[project_id].trackers[RedmineHelpdeskWidget.configuration['identify']['trackerValue']]
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this.create_form_hidden(custom_div, 'tracker_id', 'tracker_id', 'form-control trackers', tracker_id);
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} else {
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this.create_form_select(custom_div, 'tracker_id', 'tracker_id', this.schema.projects_data[project_id].trackers, tracker_id, 'form-control trackers');
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tracker_id = custom_div.getElementsByClassName('trackers')[0].value;
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}
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this.load_custom_fields(custom_div, project_id, tracker_id);
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this.create_form_submit(submit_div, this.translation('createButtonLabel') || '<%= l(:label_helpdesk_widget_create_ticket) %>');
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this.create_attch_link(submit_div);
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this.form.appendChild(container_div);
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},
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reload_project_data: function(){
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project_id = this.form.getElementsByClassName('projects')[0].value;
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tracker_id = container_div.getElementsByClassName('trackers')[0].value;
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this.load_project_data(project_id, tracker_id);
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this.positionate_iframe();
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},
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create_form_select: function(target, field_id, field_name, values, selected, field_class){
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if (Object.keys(values).length == 1) {
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field = document.createElement('input');
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field.type = 'hidden';
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field.id = field_id;
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field.name = field_name;
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field.className = field_class;
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field.value = values[Object.keys(values)[0]];
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} else {
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field = document.createElement('select');
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field.id = field_id;
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field.name = field_name;
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field.className = field_class;
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for (var project in values) {
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option = document.createElement('option');
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option.value = values[project]
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if(values[project] == selected) { option.selected = 'selected'; }
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option.innerHTML = project;
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field.appendChild(option);
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}
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}
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field.setAttribute('onChange', 'needReloadProjectData();');
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target.appendChild(field);
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},
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create_form_hidden: function(target, field_id, field_name, field_class, value){
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field = document.createElement('input');
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field.type = 'hidden';
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field.id = field_id;
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field.name = field_name;
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field.value = value;
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field.className = field_class;
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target.appendChild(field);
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},
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create_form_text: function(target, field_id, field_name, field_placeholder, field_class, value, required){
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field = document.createElement('input');
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field.type = 'text';
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field.id = field_id;
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field.name = field_name;
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field.value = value;
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field.placeholder = field_placeholder;
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field.className = required ? field_class + ' required-field' : field_class;
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target.appendChild(field);
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},
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create_form_area: function(target, field_id, field_name, field_placeholder, field_class, required){
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field = document.createElement('textarea');
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field.cols = 55;
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field.rows = 10;
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field.id = field_id;
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field.name = field_name;
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field.placeholder = field_placeholder;
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field.className = required ? field_class + ' required-field' : field_class;
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target.appendChild(field);
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},
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create_form_submit: function(target, label){
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field = document.createElement('input');
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field.id = 'form-submit-btn';
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field.type = 'submit';
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field.name = 'submit';
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field.className = 'btn';
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field.value = label;
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field.title = this.translation('buttomLabel') || '';
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if (RedmineHelpdeskWidget.configuration['color']) {
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field.style.background = RedmineHelpdeskWidget.configuration['color'];
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}
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target.appendChild(field);
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},
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create_attch_link: function(target){
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if (this.configuration['attachment'] != false ) {
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attach_div = document.createElement('div');
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attach_div.className = 'attach_div';
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attach_link = document.createElement('a');
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attach_link.className = 'attach_link';
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attach_link.href = 'javascript:void(0)';
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attach_link.innerHTML = this.translation('attachmentLinkLabel') || 'Attach a file';
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attach_div.appendChild(attach_link);
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attach_field = document.createElement('input');
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attach_field.type = 'file';
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attach_field.id = 'attachment';
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attach_field.className = 'attach_field';
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attach_field.name = 'attachment';
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attach_field.attributes['data-max-size'] = <%= Setting[:attachment_max_size].to_i * 1024 %>;
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attach_field.addEventListener('change', function(){ RedmineHelpdeskWidget.upload_file() });
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attach_div.appendChild(attach_field);
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this.attachment = attach_field;
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target.appendChild(attach_div);
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}
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},
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upload_file: function(){
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if (this.attachment.attributes['data-max-size'] > this.attachment.files[0].size) {
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this.read_file(this.attachment.files[0], function(e){
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attach_field = RedmineHelpdeskWidget.form.getElementsByClassName('attach_field')[0]
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attach_field.attributes['data-value'] = e.target.result;
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displayed_name = (attach_field.files[0].name.length <= 20) ? attach_field.files[0].name : attach_field.files[0].name.substring(0, 20) + '...';
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RedmineHelpdeskWidget.form.getElementsByClassName('attach_link')[0].innerHTML = displayed_name;
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});
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} else {
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this.attachment.attributes['data-value'] = '';
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RedmineHelpdeskWidget.form.getElementsByClassName('attach_link')[0].innerHTML = '<%= t(:label_helpdesk_widget_file_large) %>';
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}
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},
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read_file: function(file, callback){
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var reader = new FileReader();
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reader.onload = callback
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reader.readAsDataURL(file);
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},
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load_custom_fields: function(target, project_id, tracker_id){
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var xmlhttp = getXmlHttp();
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var params = 'project_id=' + encodeURIComponent(project_id) + '&tracker_id=' + encodeURIComponent(tracker_id);
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custom_div = document.createElement('div');
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xmlhttp.open('GET', this.base_url + '/helpdesk_widget/load_custom_fields?' + params, true);
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xmlhttp.onreadystatechange = function() {
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if (xmlhttp.readyState == 4) {
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if (xmlhttp.status == 200 || xmlhttp.status == 304) {
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custom_div.innerHTML = xmlhttp.responseText;
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target.appendChild(custom_div);
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RedmineHelpdeskWidget.set_custom_values();
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RedmineHelpdeskWidget.positionate_iframe();
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}
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}
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};
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xmlhttp.send(null);
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},
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set_custom_values: function(){
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if (this.configuration['identify'] && this.configuration['identify']['customFieldValues']){
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for(var cf in this.configuration['identify']['customFieldValues']) {
|
|
custom_field = this.form.querySelector('#issue_custom_field_values_' + this.schema.custom_fields[cf])
|
|
if (custom_field){
|
|
switch (custom_field.tagName){
|
|
case 'INPUT':
|
|
custom_field.type = 'hidden';
|
|
custom_field.value = this.configuration['identify']['customFieldValues'][cf];
|
|
this.form.querySelector("[data-error-key='" + cf + "']").style.display = 'none';
|
|
break;
|
|
case 'SELECT':
|
|
options = custom_field.options;
|
|
for(var option, index = 0; option = options[index]; index++) {
|
|
if(option.value == this.configuration['identify']['customFieldValues'][cf]) {
|
|
this.create_form_hidden(custom_field.parentElement, custom_field.id, custom_field.name, custom_field.classList.toString(), this.configuration['identify']['customFieldValues'][cf]);
|
|
custom_field.remove();
|
|
this.form.querySelector("[data-error-key='" + cf + "']").style.display = 'none';
|
|
break;
|
|
}
|
|
}
|
|
break;
|
|
}
|
|
}
|
|
}
|
|
}
|
|
},
|
|
positionate_iframe: function(){
|
|
widget_height = this.form.offsetHeight > this.height ? this.height : this.form.offsetHeight;
|
|
this.iframe.setAttribute('height', this.margin + widget_height);
|
|
switch (this.configuration['position']) {
|
|
case 'topLeft':
|
|
this.iframe.style.top = (this.margin + this.widget_button.offsetWidth) + 'px';
|
|
iframe.style.left = (this.margin - this.widget_button.offsetWidth / 2) + 'px';
|
|
break;
|
|
case 'topRight':
|
|
this.iframe.style.top = (this.margin + this.widget_button.offsetWidth) + 'px';
|
|
iframe.style.left = (this.margin + this.widget_button.offsetWidth - this.width - 20) + 'px';
|
|
break;
|
|
case 'bottomLeft':
|
|
this.iframe.style.top = (- this.margin * 2 - widget_height) + 'px';
|
|
iframe.style.left = (this.margin - this.widget_button.offsetWidth / 2) + 'px';
|
|
break;
|
|
case 'bottomRight':
|
|
this.iframe.style.top = (- this.margin * 2 - widget_height) + 'px';
|
|
iframe.style.left = (this.margin + this.widget_button.offsetWidth - this.width - 20) + 'px';
|
|
break;
|
|
default:
|
|
this.iframe.style.top = (- this.margin * 2 - widget_height) + 'px';
|
|
iframe.style.left = (this.margin + this.widget_button.offsetWidth - this.width - 20) + 'px';
|
|
}
|
|
},
|
|
create_message_listener: function(){
|
|
var eventMethod = window.addEventListener ? "addEventListener" : "attachEvent";
|
|
var eventer = window[eventMethod];
|
|
var messageEvent = eventMethod == "attachEvent" ? "onmessage" : "message";
|
|
|
|
eventer(messageEvent,function(e) {
|
|
data = JSON.parse(e.data);
|
|
if (data['reload'] == true) {
|
|
RedmineHelpdeskWidget.reload = true;
|
|
}
|
|
if (data['project_reload'] == true) {
|
|
RedmineHelpdeskWidget.reload_project_data();
|
|
}
|
|
},false);
|
|
},
|
|
reload_form: function(){
|
|
this.iframe.remove();
|
|
this.create_iframe();
|
|
this.fill_form();
|
|
this.decorate_iframe();
|
|
this.reload = false;
|
|
},
|
|
show: function() {
|
|
this.iframe.style.visibility = 'visible';
|
|
this.iframe.style.opacity = '1';
|
|
this.positionate_iframe();
|
|
switch (this.configuration['position']) {
|
|
case 'topLeft':
|
|
case 'topRight':
|
|
this.widget_button.style.borderRadius = '50% 50% 0%';
|
|
break;
|
|
case 'bottomLeft':
|
|
case 'bottomRight':
|
|
this.widget_button.style.borderRadius = '0 100% 100%';
|
|
break;
|
|
default:
|
|
this.widget_button.style.borderRadius = '0 100% 100%';
|
|
}
|
|
this.widget_button.style.webkitTransform = 'rotate(45deg)';
|
|
this.widget_button.style.mozTransform = 'rotate(45deg)';
|
|
this.widget_button.style.msTransform = 'rotate(45deg)';
|
|
this.widget_button.style.oTransform = 'rotate(45deg)';
|
|
},
|
|
hide: function() {
|
|
if (this.reload == true) {
|
|
this.reload_form();
|
|
}
|
|
body = this.iframe.contentWindow.document.body;
|
|
this.iframe.style.visibility = 'hidden';
|
|
this.iframe.style.opacity = '0';
|
|
this.widget_button.style.borderRadius = '30px';
|
|
this.widget_button.style.webkitTransform = '';
|
|
this.widget_button.style.mozTransform = '';
|
|
this.widget_button.style.msTransform = '';
|
|
this.widget_button.style.oTransform = '';
|
|
},
|
|
toggle: function() {
|
|
(this.iframe.style.visibility == 'visible') ? this.hide() : this.show();
|
|
}
|
|
}
|
|
|
|
RedmineHelpdeskWidget.load();
|