Jason Thistlethwaite
4 lines
323 B
Markdown
4 lines
323 B
Markdown
# Service Level Agreement (SLA)
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An SLA outlines what is included for a particular kind of work we do for a customer by definining timeframes, pricing, etc.
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Our default SLA for customers consists of what is currently advertised on our website and marketing materials at the time we started doing business with the customer. |