LDRDocs/Foundations and Governance/Corrective Actions/Retraining.md

Retraining is a form of [[Corrective Actions|corrective action]] best used to deal with Quality of Work, Quantity of Work, Safety, or Policy Violation [[Write-ups|infractions]]. When an employee is being retrained, their pay and privileges may reduced until they can demonstrate competency with their assigned work.

In most cases retraining lasts no longer than a month and is focused on retraining the employee about a specific aspect of their job. Another employee will work closely with them to ensure they understand the right way to do the job, and they will be given some kind of test to prove they understand it. In many cases, this is handled by asking the employee to provide a written or oral presentation on the proper way to do the work, which is then graded by others.

## When retraining should be used and when it shouldn't
Retraining is best used when an employee seems to be making cyclic or repeated mistakes or ommissions in their work. This is especially true if the work output of the employee is highly variable or unpredictable.

Normally, retraining should be considered after [[Counselling]] has uncovered the employee seems to misunderstand what their job entails or reveals they don't have a clear grasp on the right way to do the work. It should be reserved for cases where the employee *should* know the correct way to do their job because they have already been trained on and it have done the work for a while already.

## Reduction in pay and privileges
Any attached reduction in pay is not intended to be punitive. Rather, it is because retraining an employee is expensive. It means at least two people will be less productive until the training is complete (the trainer and the person being retrained). The amount of pay reduction should be whatever the employee's wage was at the time they first began doing the job. If for some reason that amount isn't known, it should be the rate a new employee would currently be paid for doing the same job.

In many cases, [[Foundations and Governance/PTO#PTO accrual pausing|PTO accrual]] may be paused for the employee until retraining is completed.