Jason Thistlethwaite
248 lines
10 KiB
YAML
248 lines
10 KiB
YAML
# English strings go here for Rails i18n
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en:
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label_helpdesk: Helpdesk
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label_helpdesk_auto_answer_template: Auto answer email template
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text_helpdesk_answer_macros: Avaliable macros %{macro}
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label_is_send_mail: Send note
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label_send_auto_answer: Send auto answer
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label_received_from: Received from
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label_sent_to: Sent to
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project_module_contacts_helpdesk: Helpdesk
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permission_send_response: Send response to contact
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permission_edit_helpdesk_settings: Edit hepldesk settings
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label_not_create_contacts: Contacts whitelist
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field_created_contact_tags: Add tags to contact
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label_helpdesk_save_as_attachment: Save emails as attachments
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#1.0.2
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label_helpdesk_assign_author: Set issue author from sender
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#1.0.3
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label_helpdesk_answered_status: Answered ticket status
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label_helpdesk_reopen_status: Reopen ticket status
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label_helpdesk_tracker: Ticket tracker
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label_helpdesk_assigned_to: Assign ticket to
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label_helpdesk_lifetime: Ticket lifetime
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label_helpdesk_server_settings: Mail server settings
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label_helpdesk_protocol: Protocol
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label_helpdesk_host: Host
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label_helpdesk_port: Port
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label_helpdesk_username: User name
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label_helpdesk_password: Password
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label_helpdesk_ssl: SSL
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label_helpdesk_imap_folder: IMAP folder
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label_helpdesk_move_on_success: Move on success
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label_helpdesk_move_on_failure: Move on failure
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label_helpdesk_apop: APOP
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label_helpdesk_delete_unprocessed: Delete unprocessed messages
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label_helpdesk_first_answer_template: Template
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label_helpdesk_test_connection: Test connection
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label_helpdesk_get_mail: Get mail
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label_helpdesk_get_mail_success: "Processed %{count} email(s)"
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label_helpdesk_css: Email stylesheet (CSS)
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label_helpdesk_original: Original
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#1.0.4
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label_helpdesk_blacklist: Blacklist emails
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label_helpdesk_contact_activity: Contact activity
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permission_view_helpdesk_tickets: View helpdesk tickets
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label_helpdesk_last_message: Last message
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label_helpdesk_enable_modules: Contacts and Issues modules should be enable for this project
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label_helpdesk_contact: Helpdesk contact
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label_helpdesk_show_contact_card: Show customer profiles
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#2.0.0
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label_helpdesk_send_note_by_default: Send note by default
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label_helpdesk_ticket_attributes: Ticket attributes
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label_helpdesk_to_address: To address
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label_helpdesk_from_address: From address
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label_helpdesk_ticket_date: Ticket date
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label_helpdesk_customer: Customer
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label_helpdesk_from: From
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label_helpdesk_cc: Cc
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label_helpdesk_bcc: Bcc
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label_helpdesk_ticket_plural: Helpdesk tickets
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label_helpdesk_template: Helpdesk template
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label_helpdesk_general: General
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permission_edit_helpdesk_tickets: Edit ticket info
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#2.1.0
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label_helpdesk_ticket: Helpdesk ticket
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label_helpdesk_spam: Junk mail
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label_helpdesk_add_cc: Add Cc/Bcc
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label_helpdesk_add_contact_notes: Add first email as contact note
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text_helpdesk_customer_count: "%{count} customer(s)"
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text_helpdesk_ticket_count: "%{count} ticket(s)"
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label_helpdesk_tickets_report: Helpdesk tickets report
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label_helpdesk_staff_report: Helpdesk staff report
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label_helpdesk_tickets_email: Email
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label_helpdesk_tickets_phone: Phone
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label_helpdesk_tickets_web: Web
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label_helpdesk_tickets_twitter: Twitter
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label_helpdesk_ticket_source: Ticket source
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label_helpdesk_ticket_time: Ticket time
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label_helpdesk_save_cc: Save CC as contacts
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permission_view_helpdesk_reports: View reports
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#2.1.2
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label_helpdesk_answer_template: Answer template
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#2.1.3
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label_helpdesk_previous_tickets: Previous tickets
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label_helpdesk_public_tickets: Enable public tickets
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label_helpdesk_public_title: Public page title
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label_helpdesk_settings_public: Public tickets
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label_helpdesk_public_comments: Allow to add comments
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label_helpdesk_public_show_spent_time: Show spent time
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label_helpdesk_public_link: Public link
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#2.1.4
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label_helpdesk_ticket_new: New ticket
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label_helpdesk_report_plural: Helpdesk reports
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#2.2.0
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label_helpdesk_contact_company: Helpdesk company
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label_helpdesk_canned_response_plural: Canned responses
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label_helpdesk_new_canned_response: New canned response
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label_helpdesk_canned_response: Canned response
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permission_manage_public_canned_responses: Manage public canned responses
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permission_manage_canned_responses: Manage canned responses
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#2.2.1
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my_helpdesk_tickets: My helpdesk tickets
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label_helpdesk_view_all_tickets: View all tickets
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#2.2.3
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label_helpdesk_tickets_conversation: Conversation
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#2.2.4
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label_helpdesk_required_custom_fields_error: Contacts should not have the required custom fields
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#2.2.6
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label_helpdesk_last_message_date: Ticket updated
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label_helpdesk_ago: "%{value} ago"
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#2.2.8
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label_helpdesk_to: To
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label_helpdesk_send_as: Send as
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label_helpdesk_not_send: "(Not send)"
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label_helpdesk_send_as_notification: Send as notification
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label_helpdesk_send_as_message: Send as initial message
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#2.2.9
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label_helpdesk_incoming_mail_server: Incoming mail server
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label_helpdesk_outgoing_mail_server: Outgoing mail server
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label_helpdesk_smtp_use_default_settings: Use default settings
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label_helpdesk_smtp_server: SMTP server
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label_helpdesk_smtp_tls: TLS
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label_helpdesk_authentication: Authentication method
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label_helpdesk_authentication_plain: Plain
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label_helpdesk_authentication_login: Login
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label_helpdesk_authentication_cram_md5: MD5 Challenge-Response
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label_helpdesk_smtp_domain: Domain
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#2.2.10
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label_helpdesk_email_sending_problems: Email sending problems
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#2.3.0
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label_helpdesk_ticket_reaction_time: Time to reaction
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label_helpdesk_ticket_first_response_time: Time to first response
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label_helpdesk_ticket_resolve_time: Time to resolve
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label_helpdesk_ticket_last_response_time: Wating response
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field_helpdesk_ticket: Helpdesk ticket
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text_helpdesk_to_address_cant_be_blank: To address can't be blank
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text_helpdesk_message_body_cant_be_blank: Message body can't be blank
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text_helpdesk_from_address_cant_be_blank: From address can't be blank
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#2.4.0
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label_helpdesk_vote: Vote
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label_helpdesk_vote_settings: Allow vote
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label_helpdesk_vote_comment_settings: Allow comment vote
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label_helpdesk_mark: Please rate our work!
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label_helpdesk_mark_awesome: Awesome
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label_helpdesk_mark_justok: Just ok
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label_helpdesk_mark_notgood: Not good
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label_helpdesk_vote_comment_placeholder: Leave a comment
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label_helpdesk_submit: Submit
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label_helpdesk_vote_thank: Thank you for voting!
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label_helpdesk_close_page: Close page
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label_helpdesk_contact_vote: Contact vote
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label_helpdesk_vote_comment: Vote comment
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field_vote: Vote
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field_vote_comment: Vote comment
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# 3.0.2
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label_helpdesk_assign_contact_user: Assign contact user
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label_helpdesk_create_private_tickets: Create private tickets
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label_helpdesk_all: All
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label_helpdesk_widget: Widget
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label_helpdesk_widget_enable: Enable widget
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label_helpdesk_widget_available_projects: Avaliable projects
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label_helpdesk_widget_no_available_projects: You should have at least one project with enabled Helpdesk module for widget activation
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label_helpdesk_widget_custom_fields: Avaliable custom fields
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label_helpdesk_widget_activation_message: Below code needs to add on page for widget activation
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label_helpdesk_widget_name: Your name
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label_helpdesk_widget_email: Email address
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label_helpdesk_widget_subject: Subject
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label_helpdesk_widget_description: Ticket description
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label_helpdesk_widget_create_ticket: Create ticket
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label_helpdesk_widget_file_large: 'Sorry, too large'
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label_helpdesk_widget_ticket_created: Ticket was created
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label_helpdesk_widget_ticket_errors: "Can't add message "
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label_helpdesk_widget_ticket_error_details: details
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label_helpdesk_widget_ticket_error_description: Description cannot be empty
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label_helpdesk_reports: Helpdesk reports
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label_helpdesk_first_response_time: First response time
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label_helpdesk_report_names_first_response_time: First response time
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label_helpdesk_filter_time_interval: Report time interval
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label_helpdesk_first_response_time_interval_0_1h: '0 - 1h'
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label_helpdesk_first_response_time_interval_1_2h: '1 - 2h'
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label_helpdesk_first_response_time_interval_2_4h: '2 - 4h'
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label_helpdesk_first_response_time_interval_4_8h: '4 - 8h'
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label_helpdesk_first_response_time_interval_8_12h: '8 - 12h'
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label_helpdesk_first_response_time_interval_12_24h: '12 - 24h'
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label_helpdesk_first_response_time_interval_24_48h: '24 - 48h'
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label_helpdesk_first_response_time_interval_48_0h: 'more 48h'
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label_helpdesk_average_first_response_time: 'Average first response time'
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label_helpdesk_average_responses_count: 'Average count of responses to close'
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label_helpdesk_average_time_to_close: 'Average closing ticket time (automatically closed after 7 days)'
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label_helpdesk_total_replies: Total replies
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label_helpdesk_hour: "h"
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label_helpdesk_minute: "m"
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label_helpdesk_report_previous: 'Previous'
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label_helpdesk_report_deviation: 'Deviation'
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label_helpdesk_busiest_time_of_day: Busiest time of day
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label_helpdesk_report_names_busiest_time_of_day: Busiest time of day
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label_helpdesk_busiest_time_of_day_interval_6_8h: '6 - 8h'
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label_helpdesk_busiest_time_of_day_interval_8_10h: '8 - 10h'
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label_helpdesk_busiest_time_of_day_interval_10_12h: '10 - 12h'
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label_helpdesk_busiest_time_of_day_interval_12_14h: '12 - 14h'
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label_helpdesk_busiest_time_of_day_interval_14_16h: '14 - 16h'
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label_helpdesk_busiest_time_of_day_interval_16_18h: '16 - 18h'
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label_helpdesk_busiest_time_of_day_interval_18_20h: '18 - 20h'
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label_helpdesk_busiest_time_of_day_interval_20_22h: '20 - 22h'
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label_helpdesk_busiest_time_of_day_interval_22_0h: '22 - 0h'
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label_helpdesk_busiest_time_of_day_interval_0_2h: '0 - 2h'
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label_helpdesk_busiest_time_of_day_interval_2_4h: '2 - 4h'
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label_helpdesk_busiest_time_of_day_interval_4_6h: '4 - 6h'
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label_helpdesk_busiest_time_of_day_new_tickets: New tickets
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label_helpdesk_busiest_time_of_day_new_contacts: New contacts
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label_helpdesk_number_of_tickets: Tickets count
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label_helpdesk_open_tickets: Opened tickets
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label_helpdesk_busiest_time_of_day_total_incoming: Total incoming
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label_helpdesk_autoclose_tickets_after: Autoclose tickets after
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label_helpdesk_autoclose_from_status: From status
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label_helpdesk_autoclose_to_status: To status
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label_helpdesk_hours: hours
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label_helpdesk_days: days
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label_helpdesk_autoclose_template: Autoclose template
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label_helpdesk_autoclosed_ticket: Ticket was automatically closed
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label_helpdesk_cc_address: CC addresses
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label_helpdesk_reply: Reply
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