Jason Thistlethwaite
55 lines
1.8 KiB
Markdown
55 lines
1.8 KiB
Markdown
# Helpdesk Smoke Test
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Use `helpdesk_smoke_test.py` to verify that the LAN Redmine copy, Mailpit, and
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redMCP work together on real Helpdesk issues.
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The test creates one inbound Helpdesk email for `fud-helpdesk`, triggers
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Helpdesk mail import, fetches the created issue through
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`RedMCP\RedmineClient::issueWithHelpdesk()`, performs a non-Helpdesk CRUD
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control in `fud-nohelpdesk`, sends a Helpdesk reply with
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`updateIssue(..., ['send_helpdesk_email' => true])`, verifies the outbound
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message arrives in Mailpit, verifies a default `updateIssue()` does not send
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mail, and closes the Helpdesk issue.
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## Run
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```sh
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./helpdesk_smoke_test.py
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```
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Defaults:
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- Redmine: `http://192.168.50.170`
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- Mailpit: `192.168.1.105`, SMTP `1025`, HTTP `8025`
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- Helpdesk project: `fud-helpdesk`
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- CRUD control project: `fud-nohelpdesk`
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- API key source: `REDMINE_API_KEY`, `REDMNINE_API_KEY`, or `redMCP/.env`
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The script runs `./validate_test_instance.py` first. To skip that preflight
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while debugging:
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```sh
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./helpdesk_smoke_test.py --skip-preflight
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```
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## Expected Result
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The final output should include:
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```text
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[OK] redMCP issueWithHelpdesk returned Helpdesk ticket context
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[OK] redMCP default issue update did not send Helpdesk email
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[OK] redMCP non-Helpdesk CRUD control passed
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[OK] Mailpit received outbound Helpdesk/Redmine mail containing the reply token
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[OK] redMCP issueWithHelpdesk returned post-reply journal message context
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[OK] Closed smoke-test Helpdesk issue
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Smoke test passed.
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```
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Closed smoke-test tickets are intentionally retained in `fud-helpdesk` as audit
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evidence. Their subjects start with `[redMCP-smoke ...]`.
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For outbox and worker coverage, run `./validate_helpdesk_outbox_worker.py`.
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That script reuses this same live smoke path, then checks the matching
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`event_outbox_events` rows and dry-runs worker enrichment.
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