Jason Thistlethwaite
155 lines
4.5 KiB
Markdown
155 lines
4.5 KiB
Markdown
# Rebot Legacy Known-Spam Rules
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**Source inspected:**
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- `/home/jason/projects/rebot/rebot/RebotSlick.php`
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- `/home/jason/projects/rebot/rebot/RebotSlick.php.save`
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- `/home/jason/projects/rebot/rebot/RebotSlick.php.save.1`
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- `/home/jason/projects/rebot/rebot/Classify/Receipts.php`
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## Summary
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The old Rebot spam cleanup used `RebotSlick::CleanSpam()` which iterated open customer-service issues and called `KnownSpam($issue)`. When `KnownSpam()` returned true, Rebot updated the issue to Closed and set category `Spam`.
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Current source behavior:
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```php
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if ( $this->KnownSpam($issue)) {
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$this->client->issue->update($issue['id'], [
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"status_id" => $this->statusByName['Closed'],
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"category_id" => $this->categoriesByName['Spam']
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]);
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}
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```
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The saved older copies also used `KnownSpam()` and closed tickets, sometimes with note `Rebot identified as spam`.
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## Exact KnownSpam source logic
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### Direct sender equality
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```php
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if ($from_address == 'noreply@rush-delivery.com') return true;
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```
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### Amazon package special case
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```php
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if ($from_address == 'no-reply@amazon.com') {
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if (strpos($subject, "Your Amazon package") !== false) return true;
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}
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```
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### Current `badEmails` regex list
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```php
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"/^.*@indeedemail.com/i"
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"/^no-reply@indeed.com/i"
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"/^.*@.*roku.com/i"
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"/^no.reply@masterclass.com/i"
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"/^donotreply@walmart.com/i"
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"/^.*@uber.com/i"
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"/^no-reply@inhome.walmart.com/i"
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"/^.*wingsandrings.com/i"
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"/mailnull@amazon.com/i"
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"/^.*@tryfinally.co/i"
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"/^.*crackerbarrel.com/i"
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"/^.*shop.tiktok.com/i"
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"/^noreply_samsung@sea.samsung.com/i"
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"/^noreply@email.crunchbase.com/i"
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"/^reply@globalindustrial.com/i"
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"/^.*webstaurantstore.com/i"
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"/^info@emailbiz.dukeenergy.com/i"
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"/^support@helium10.com/i"
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"/^noreply@popmenu.com/i"
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"/^info@go.cbts.com/i"
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```
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### Older saved `badEmails` list
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The `.save` and `.save.1` variants had the earlier subset:
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```php
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"/^.*@indeedemail.com/i"
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"/^no-reply@indeed.com/i"
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"/^.*@.*roku.com/i"
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"/^no.reply@masterclass.com/i"
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"/^donotreply@walmart.com/i"
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"/^.*@uber.com/i"
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"/^no-reply@inhome.walmart.com/i"
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"/^.*@wingsandrings.com/i"
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"/mailnull@amazon.com/i"
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"/^.*@tryfinally.co/i"
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"/^.*crackerbarrel.com/i"
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"/^.*shop.tiktok.com/i"
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```
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The current source adds Samsung, Crunchbase, Global Industrial, Webstaurant Store, Duke Energy newsletters, Helium10, Popmenu, and CBTS.
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### `badSubjects` regex list
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```php
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"/Your Amazon.com order.*has shipped/i"
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"/^Your Duke energy statement is ready/i"
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"/^Your Amazon.com order.*/i"
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"/^UPS Billing: Payment Received.*/i"
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"/^UPS Billing:.*new invoice.*/i"
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"/^.applied on indeed.*/i"
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"/^See results for the assessments you sent to*/i"
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"/^Reminder: Leave feedback on your interview with.*/i"
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"/^Pekin AutoPay Payment.*/i"
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"/^Notification of Active Listings Report availability/i"
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```
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## Important interpretation for modern tooling
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The old Rebot called all of the above `spam`, but several of these are better understood today as **operational clutter** rather than promotional spam:
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- Amazon order/shipping/package notifications
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- UPS billing/payment/invoice notices
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- Duke Energy statements/newsletters
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- Pekin AutoPay payments
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- Indeed applicant/assessment/interview mail
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- notification/report availability emails
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For the new fast path, preserve the rules but do **not** treat every legacy rule as `spam-promotional`. Recommended split:
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1. `legacy-rebot-known-spam-promotional`
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- promotional/vendor/newsletter/sales senders
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- safe for fast close if contact is not `Customer` / `maybe-customer`
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2. `legacy-rebot-operational-clutter`
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- Amazon order/shipping, UPS billing, Duke/Pekin billing, Indeed workflow mail
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- can be fast-closed only if Jason explicitly approves closing operational clutter as a separate lane
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3. `legacy-rebot-receipts-routing`
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- from `Classify/Receipts.php`; these were routed to Receipts / Accounting / IT, not generic spam close
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## Receipts classifier reference
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`rebot/Classify/Receipts.php` used `GenericMail` to classify:
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### Email regexes
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```php
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/culliganbillingoh@culliganwaterco.com/i
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/accounting@amshippingsupplies.com/i
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/bookkeeperasl@gmail.com/i
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/bounces-noreply@mandrillapp.com/i
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```
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### Subject regexes
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```php
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/You have a new bill from altafiber/i
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```
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### Actions
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- Default: status `Resolved`, category `Receipts`
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- AMShipping invoices: category `Bill Needs Paid`, assigned Accounting
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- JoeLevine/bookkeeper: category `Bill Needs Paid`, assigned Accounting
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- Mandrill bounces: status `Resolved`, category `IT Issue`, assigned Technical Services
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These should not automatically enter the promotional spam fast-close registry, but they are useful future operational-clutter/routing profiles.
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